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Subaru of Rochester
- Car Dealers
- Rochester, MN
About this business
Welcome to Subaru of Rochester. We are a New and Used Car Dealership in Rochester, Minnesota. We serve Mankato, Stewartville and southeast Minnesota selling new 2019 Subaru Outback, Forester, Impreza, Legacy WRX STI, and Ascent. We also sell quality used cars and have a car repair service center.
Location details
4840 Maine Ave SE, Rochester, MN, 55904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I just traded for my 7th Subaru. I'm dedicated to this brand! Shawn San was my sales rep again....Love him! He made the entire process effortless! I can recommend him confidently to anyone shopping!
I was very happy with purchase of Certified used Outback Onyx XT. Shyanne helped me make the most of the 7 day Love what you drive promise. After a few days I realized being not much more, it made sense to go with a new outback. The exchange was seamless. It was a great experience working with the Rochester team.
I was impressed when I selected the car I wanted to buy back in November 2020. The facility was clean and neat, and the sales team seemed eager and helpful after I had seen the car I wanted online and drove the 90 minutes to test drive and make my purchase. The price and trade value was good, and I signed some paperwork to buy the vehicle and put a time together to finalize a couple of days later. They were again pleasant and helpful at the time of delivery until the paperwork started. I am from out of state and brought a cl... read more
I got my first car today! As a first time buyer, I was nervous but the entire staff was so supportive and kind. I had all of my questions answered. Anthony was wonderful! He went above and beyond to answer all of my questions and even helped me to get my previous car from the rental shop. Luis was also very nice and helpful in answering my questions. Everyone made me feel so comfortable and I was excited to make a purchase from them! I definitely recommend!
Business response:
Hello Priscilla, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great sales person, Jason Case, to help us and was very personable. Even though we didn’t purchase a vehicle from him, overall a great experience.
Business response:
Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about the services you received and thank you again for choosing Subaru of Rochester!
I arrived at the dealership on a rainy Saturday morning after driving 4 hours to get there and was greeted well. Bought my car and was driving home in less than two hours.
Business response:
Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
First of all, worst dealership I have ever worked with. I went in with a certain budget and they doubled that budget for a car. I bought a car at Morries Minnetonka Subaru (great dealership) and I brought my car here for service since I’m from Rochester. I brought it in 5 times because my tires weren’t feeling right. EVERY SINGLE TIME they told me everything was fine. I took it down the road to Goodyear (would recommend them too) they told me my tire is going to explode because the tread on the inside was so wore down. It wa... read more
Business response:
Molly, we are looking into this situation internally and we apologize for your negative experience. We'd like to know when you visited us so we can figure out where our team went wrong. Our records show you were in service around 8 months ago. Is that when you had this experience? If you would like to discuss the matter further, please email me directly and I will get you connected with our leadership team to address the issue. Regards, Jacob Wessel Marketing jwessel@penzauto.com
What a great experience. I came in as a total stranger to the Subaru brand. These people took the time to educate me and find me the right vehicle that fit my tall body size as well as my small families needs. After learning about all the standard features and amazing performance of the outback’s we decided to trade our Chevy Equinox for an Outback. Needless to say it was the best decision we have ever made we now have all wheel drive and it gets way over 30mpg with all wheel drive. What a great vehicle. I have owned America... read more
Business response:
Hi Rory, thanks for your great review, and for giving our dealership such a high star rating! We are happy to pass along your comments to the team here at Subaru of Rochester! We hope you continue to choose us for all your automotive needs! Take care!
Called on a used car, made appointment to drive car, drove 89 miles one way when I got there, car was at a different location, drove over there, car still could not even be seen, sales person said I will CALL you, let you know when car is available. NEVER CALLED BACK, obviously they could care less about their customers.They made a appointment then wasted my time. THEY DON'T CARE. beware beware!
Business response:
danrkersten377, We are very sorry for your negative experience. We do care about our customers, and we apologize for the times when we do make mistakes. I will inform the managers and GM about the situation, and we will find a way to prevent this kind of thing from happening in the future. If you would like to discuss the situation further, feel free to reach out to me directly at jwessel@penzauto.com. Sincerely, Jacob Wessel Director of Marketing Penz Auto Group
Frequently asked questions about Subaru of Rochester
How is Subaru of Rochester rated?
Subaru of Rochester has a 4.7 star rating with 1,604 reviews.
When is Subaru of Rochester open?
Subaru of Rochester is closed now. It will open at 8:30 a.m.
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