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Subaru of Puyallup
- Used Car Dealers
- Puyallup, WA
About this business
If you are looking for a new or used Subaru near Tacoma, Washington, Subaru of Puyallup is your dealership. At Subaru of Puyallup we provide everything automotive, with great prices and customer service. With a new or used Subaru from WA's Subaru of Puyallup you'll get a reliable and stylish new car at a price you can afford. Call us or make the drive from Tacoma, Seattle or Renton and see us in person. We are part of the Harnish Auto Family, and have been trusted in the south Puget Sound for years. At Subaru of Puyallup, yo... read more
Location details
720 River Rd, Puyallup, WA, 98371, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Dennis Ecklund was fantastic. Thank you guys for making it so easy and being honest. Excited to be a Subaru driver!!
Business response:
Hi Nikki, thank you for your review! We are very happy to hear about your great experience with Dennis and our dealership! We hope you are enjoying your new Subaru and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.
Bought my impreza 6 months ago...the exact everything on my wish list...I got the payments, finance rate .. no trade in ..no cash down . It was a long 2 hour match..but I am a long time happy customer ♡
Business response:
Hi Becci, thank you for your review! We are very happy to hear about your great experience with our dealership! We hope you are enjoying your new Impreza and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.
RecommendedThank you so much for an awesome experience! I live in Bremerton, and have a Subaru dealership closer, however it is worth the drive to Puyallup to get the customer service that your dealership provides! My salesman, Rick Whyte was filled to the brim with knowledge about Subarus. I especially liked that I was not rushed or pushed in my decision making process. I went to many dealerships and experienced many different types of sales people that day. So, it was a breath of fresh air to work with Rick! Thank you Subaru Puyallup... read more
Business response:
Hi Liz, thank you for your review! We are very happy to hear about your positive experience with Rick and our dealership! We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.
Bought my first Subaru and the experience was GREAT!!! Andrew was very helpful and thorough showing me all the features of my new Crosstrek!
Business response:
Hi Amy, thank you for your great review! We are very pleased to hear about your positive experience with Andrew and our dealership! We hope you are enjoying your new Crosstrek and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.
Wonderful place to shop. Everyone is very welcoming.
Business response:
Thank you for your great review Alexa! We are very happy to hear about your positive experience with our dealership. We hope you enjoy our new facility as well! -Lizzy Slenning, Marketing Coordinator.
The only key I had to my Daily Driver (99'Outback) finally broke and wasn't sure if I was going to be able to get a new key. Luckily y'all had a key in stock and would be able to make me one for my car, 30 mins to close and I was able to come down and get a new one! I spoke to one of your service advisors, Matt Lundell, while I waited and he was super friendly.
Business response:
Hi Anthony, thank you for your review! We are very happy to hear about your positive experience with our Service Department. We hope your new key is working great, and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.
Once I bought the car, it has been extremely difficult to get calls back to questions/issues I've had, regardless of department; as in, I have NEVER gotten a call back on the same day and frequently just don't get a call back, despite promises to the contrary. The car is nice, but I wish I hadn't bought it there.
Business response:
Karl, we are sorry to hear about your less than satisfactory experience with our dealership. We apologize for the lack of communication on our end, and we will use this as a training tool to further our customer service experience. If you would like to speak further on this matter you may contact our General Manager, Gary Pavlovich, at 253-286-5900.
Had service today on my sti, great service inside and out. Appreciate there head tech going over all details of my car he made it personal which is the reason I keep coming back thanks guys I'll be back!'
Business response:
Hi Michael, thank you for your review! We are very pleased to hear about your positive experience with our Service Department. We look forward to working with you at your next scheduled service! -Lizzy Slenning, Marketing Coordinator.
Two weeks ago, I brought in my car to have it checked because the tire pressure monitoring system (TPMS) was on. You said that the TPMS was malfunctioning and all four of my tires were fine. You charged me around $62 for the check and you quoted me a further ~$250 to have the TPMS replaced. At that time, I didn't want to have it replaced because I was still under warranty with ABRA. Today, through ABRA, I went to Les Schwab to have the TPMS replaced. The mechanic came back and said that the TPMS is fine but the tire is loosi... read more
Business response:
Jackie, our apologies for the difficulties that occurred while diagnosing the issue with your tires. As was relayed during your follow up conversation with our Service Manager, the aftermarket TPMS sensor installed in your vehicle caused some miscommunication and led to the faulty diagnoses. We again apologize for the inconvenience and we hope that a full reimbursement of your diagnostic fee is satisfactory as a remedy for this situation. If you have any questions or comments, please do not hesitate to contact our Service Ma... read more
Frequently asked questions about Subaru of Puyallup
How is Subaru of Puyallup rated?
Subaru of Puyallup has a 4.8 star rating with 4,371 reviews.
When is Subaru of Puyallup open?
Subaru of Puyallup is closed now. It will open tomorrow at 8:30 a.m.
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