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Sub Zero Ice Cream

4.3

About this business

They made the ice cream right after we ordered it. Instead of seeing batches of ice cream at the counter you see trays of ingredients. They mix them and then freeze them in front of you. 

Location details

1575 N Milwaukee St, Boise, ID, 83704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3311 reviews
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Laura Mick Genoe's profile image
Laura Mick Genoe 
8 years ago

Great experience. Fantastic ice cream. Would recommend. 

Gab Renteria's profile image
Gab Renteria 
8 years ago

I'm absolutely disappointed. I went in with my boyfriend. He and I usually get the same thing when we go in. We haven't been in in awhile, so we were looking forward to our ice cream. What we got was not ice cream. Both of our ice creams were blasted excessively five times each by the liquid nitrogen. I only got a small and my boyfriend got a kids. Our "ice cream" was crumbled and falling out of our cups. The girl scooping it left half of my "crumbled ice cream" in the bowl and then gave us our "ice cream". Never will go bac... read more

Jacob Blackmon's profile image
Jacob Blackmon 
8 years ago

Sub-Zero is a unique experience that I recommend for all. As the ice cream is as fresh as it can be -- being flash-frozen right in front of you as you order it -- they have the tastiest ice cream on the market. I will continue to go to Sub-Zero every time I visit Boise! 

Courtney N Cale's profile image
Courtney N Cale 
8 years ago

First time in there and it was amazing. They make your choice of ice cream right in front of you. The manager was training a new employee and was very polite and patient. Customer service was incredible. We will be back! 

Decker Hinckley's profile image
Decker Hinckley 
8 years ago

They froze my dessert in front of me. What kind of sorcery is that? If you'd like to know, just go. Trust me. Fantastic! 

Wendy B. Phillips's profile image
Wendy B. Phillips 
8 years ago

According to my kids, it's the best ice cream in the world!!! Can't say I disagree. :-) � 

Shawn Pedersen's profile image
Shawn Pedersen 
8 years ago

You Refused and Turned down my 4 Year Old Daughter and 5 year old Niece at the door today. I get that it stinks when a customer comes in close to closing time but your sign says open till 10. Extremely disappointed in the service and rejection from the young blonde girl who stated you were closed prior to closing time. I took a picture of my watch showing the time and your sign in the background indicating 10pm closing that I would have posted had you allowed comments from customers. 

Sydney Kay Arreola's profile image
Sydney Kay Arreola 
8 years ago

It was our first time trying to go tonight and we walked in with 5 minutes to close (enough time to scoop ice cream), and the girl said sorry we just took the scoops back because we close in 5 minutes. And I responded with so you can't serve ice cream? And she didnt even respond and just stared at us blankly. Very poor customer service. I work in cs and no way would I ever turn some one away if we were not closed. I would lose my job if I ever did that. Not impressed. Doubt we will be back. Baskin robins served us with smile... read more

Sara Marie Garrett's profile image
Sara Marie Garrett 
8 years ago

Both times we've been here it was amazing! Love this place so much. Thank you for being so caring with my overly excited children! We will be back. Soon! 

Frequently asked questions about Sub Zero Ice Cream

How is Sub Zero Ice Cream rated?

Sub Zero Ice Cream has a 4.3 star rating with 311 reviews. 

When is Sub Zero Ice Cream open?

Sub Zero Ice Cream is closed now. It will open tomorrow at 9:00 a.m. 

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