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500 Largest Companies On The Gulf Coast;Gulf Coast's 500 Largest Companies;Better Business Bureau
6182 Idlewild St, Fort Myers, FL, 33966, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great customer service from start to finish. Everything is explained thoroughly and our installation was done in just 2 days. Highly recommend them.
Business response:
***, Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team from start to finish. Clear communication and efficient service are top priorities for us, so it’s great to know we delivered on both. We truly appreciate your recommendation and look forward to serving you again in the future!
If you are planning on having hurricane shutters done, dont hesitate to contact Storm Smart, we have the hurricane screens in the patio done as well hurricane shutters in all the other windows, they are excellent, everyone you talk to is very knowledgeable and helpful, from the beginning to end. Excellent experience. ****** and ****** ******.
Business response:
Dear ****** and ******,Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you're happy with your hurricane shutters and screens, and that our team was able to provide knowledgeable and helpful service from start to finish. Your satisfaction is our top priority, and it means a lot to know we delivered on that promise.If you ever need anything in the future, please dont hesitate to reach out. Stay safe and thank you again for choosing Storm Smart!
Storm Smart did an excellent job for us, start to finish! Great customer service, wonderful design team, excellent installers. Every person we had contact with was patient, timely, thorough. Our screens and shutters are beautiful!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team from start to finish. Our goal is to provide top-quality service and products, and it means a lot to know that our customer service, design team, and installers all met your expectations. We're especially glad you're happy with your new screens and shutters theyre a great way to enhance both safety and beauty. Thanks again for choosing Storm Smart!
The installation went very smoothly. The installers were curious, professional and arrived when scheduled. The biggest complaint I have is the screens on my pool cage were torn to access my upstairs windows. At the time of the sale I was led to believe hat the screens would be immediately replaced after the installation was complete. Now we find out we are at the mercy of an an outside vendor who does not return calls and we have to wait at least a week before we get our screens replaced. It is a shame we need to pay the ful... read more
Business response:
Dear ******,We sincerely regret to learn of the issues you've encountered with your pool cage screen. Please be assured that your concerns have been promptly forwarded to the appropriate management team, who will address the matter with the urgency it warrants.We appreciate your trust in Storm Smart for your storm protection needs and are committed to ensuring your complete satisfaction.
Excellent sales and installation. ****** was friendly and professional- my hurricane shutters are secure and look beautiful. Thank you so much - it was hot out there and ****** worked hard to get them all up in 2 days.
The entire process was extremely simple and timely. From sales rep to install and all involve in between was amazing. If we had concerns or questions communications with applicable departments was stellar. Mr Rubio was excellent with his No-Pressure sales and answered all questions and later concerns after deposit was submitted. Storm Smarts engineer was also helpful with general information and specifications on our applications. Miss Jenny *** ****** was outstanding with her information on whom to contact when we had furth... read more
Business response:
****, thank you for the amazing review. We are pleased to hear you had an amazing experience with numerous members of our team. Thank you for trusting Storm Smart with your storm protection needs.
The hurricane screens that were just installed in my new villa are perfect! I had the same screens in my former home, and would recommend them to anyone who wants protection from sun, wind and rain! Thank you, Storm Smart!
Business response:
Thank you for the great review! Thank you for continuing to trust Storm Smart with your storm protection needs.
storm smart is a great company to work with. from the sales person, to the office, to the fantastic installer ****, it was a great experience. **** inftalled shutteers and screens in the **** and each window by himself in the span of two days and clean up the whole job.
Business response:
Thank you for the great review! We are pleased to hear you had a great experience with the Storm Smart team as a whole. Thank you for trusting us with your storm protection needs.
**** was on time, professional, thorough, efficient, and courteous. The shutters look lovely and I am very pleased!
Business response:
Thank you for the great review *** *****! We are pleased to hear you had a great experience with your installer ****. Thank you for trusting Storm Smart with your storm protection needs.
Storm Smart Building Systems, Inc. has a 4.3 star rating with 252 reviews.
Storm Smart Building Systems, Inc. is closed now. It will open on Monday at 9:00 a.m.
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