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Stoneridge Chrysler Jeep Dodge
- Car Dealers
- Pleasanton, CA
About this business
Location details
2700 Stoneridge Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The dealership is nice. They are willing to work with you to get you in a car. This car is well built and fun to drive but up close doesn't fit my personality.
Business response:
We're pleased you had a positive experience with Stoneridge Chrysler Dodge Jeep Ram. If there's any way we can assist further in matching you with a car that fits your personality, don't hesitate to let us know. Thanks for sharing your thoughts.
Dealer doesn’t seem to want to communicate by email or text, only wanting me to come in even for basic info
Business response:
Hello Jon, We highly value your feedback and I would like the opportunity to discuss your recent experience with our staff, regarding communication and the need for an in-person visit. Please email me your preferred contact details at your earliest convenience. Thank you, Lee Harbert Internet Sales Manager leedharbert@yahoo.com
Nice people
Great sales staff welcoming and friendly would recommend to anyone.
Appreciated Reno’s availability and follow through. He reached out and patiently answered all my questions thoroughly and promptly.
Business response:
We are grateful for your 5-star review, Jeanne! It makes us thrilled to learn that our staff here at Stoneridge Chrysler Dodge Jeep Ram kept in contact with you to make sure that you were satisfied and that they were patient with you while answering the questions you had. Thank you so much for being one of our valued guests and if there is anything else you need, feel free to reach out.
The sales employee had a difficult time listening to what info I was requesting although he was at least cordial. After doing some research on other peoples experiences at this dealership, I texted the sales employee and told him that I was going to pass on the car. The sales MANAGER promptly called me and asked why I had changed my mind. I told him that I was uncomfortable with how many negative reviews I had read about their dealership online. He then told me that he was “suspicious” of me not wanting to put a $2000 NON-re... read more
Business response:
Hello, Your feedback is important to us here at Stoneridge Chrysler Dodge Jeep Ram, and we would appreciate the opportunity to speak with you regarding your one-star rating, feedback, and interactions with our Sales Team. When you get a moment, would you please reach out to our Customer Service Team so that we can discuss this further? Best, Customer Service Team (925) 248-4975
Whatever price is listed here is not the price of the truck; add like $10,000 to the listed msrp. There is a markup price that you find out about, when they get you there.
Business response:
Hello, Thank you for bringing this to my attention. I would appreciate the chance to learn more about the truck you were interested in and your concerns with the listed price. Please reach out to me at your soonest convenience. I look forward to speaking with you. Lee Harbert Internet Sales Manager leedharbert@yahoo.com
Purchasing the truck was great experience .
Business response:
Thanks for this excellent review! Congratulations on your new Truck!
Great and easy to work with...
Business response:
Mark, thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!
Frequently asked questions about Stoneridge Chrysler Jeep Dodge
How is Stoneridge Chrysler Jeep Dodge rated?
Stoneridge Chrysler Jeep Dodge has a 3.9 star rating with 2,840 reviews.
When is Stoneridge Chrysler Jeep Dodge open?
Stoneridge Chrysler Jeep Dodge is open now. It will close at 9:00 p.m.
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