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Stoneridge Chrysler Jeep Dodge
- Car Dealers
- Pleasanton, CA
About this business
Welcome to Stoneridge Chrysler Jeep Dodge. Located in Dublin, CA serving San Jose, San Leandro, and the greater Bay Area. Stoneridge Chrysler Jeep Dodge is the Bay Area's premier Dealer for new Chrysler, Jeep, Dodge, Dodge Ram and quality used cars. We want you, and every one of our valued customers to feel welcome, comfortable, and to be thrilled with your new car purchase. Please feel free to review our extensive inventory of Chryslers, Jeeps, Dodges, and Dodge Ram, trucks and be sure to browse our New Chrysler Dodge & Jee... read more
Location details
2700 Stoneridge Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I’ve tried for two days for information on a car I was interested in. Received a generic information email that barely had anything to do with the car. I received a reply late Sunday night after I had gone to bed Monday when I called to talk to contact was told the girl no longer worked there as of a few days before asked why did I get a reply back from her and no one knew. Called again later Monday after no reply from two different email contacts and talked with a salesman I couldn’t understand and wasn’t listening to my qu... read more
Went in with a 2015 left out with a 2019 and they have great service with a great response time when it comes to info needed and getting you in a car
Business response:
Congratulations on your upgrade! We hope you enjoy your new vehicle. Let us know if we can assist you again with anything else.
Fairly responsive!
Business response:
Mark, thank you for the positive review and feedback! Please let us know if we can do anything else for you!
Quick response
Business response:
Thank you for the positive review! We're glad that you enjoyed our quick response. Please let us know if we can assist you with anything else.
All of the sales people at the dealership were very friendly and helpful. The car was dirty when I first looked at it but we went ahead and made a deal. They took the car back to detail it while we were doing the paperwork and when they brought it back out I noticed a big crack all the way through the front Right quarter panel. They have had this car for over a month and if they did all their safety inspections i’m sure someone would have noticed the damage to the front bumper and this right quarter panel and known that the ... read more
Business response:
Randy,Although I'm glad to learn that you enjoyed working with our sales team, I am disappointed that the vehicle didn't meet your expectations. Your satisfaction is important to us, and I would like to address your concerns with you. When you have a moment, will you please contact me? I look forward to connecting with you.Best regards,Lee HarbertInternet Sales Managerleedharbert@yahoo.com
Had great customer service. Provided all the help i needed and wanted to sell me the car with a great approach.
Business response:
We're absolutely delighted that you enjoyed five-star customer service from us! Thank you for the review, and we hope to help you again in the future.
Yes they were great EXCEPT WHEN I DROVE OVER AN HOUR TO GET THERE OPENED THE FRONT DOOR Of the 4runner all you could smell was cigarette smoke! I gave it a drive & proceeded to have a headache ALL DAY. If they are not going to list the vehicle being owned by a smoker.. @ least the dealer can do is tell me over the phone. Especially when they know Im driving 2 plus hours there & back to see there 4 runner!
Business response:
Hello,Thank you for reaching out to us about your concerns. I am troubled to learn that you were disappointed to smell any cigarette smoke in the 4Runner. Our customers are our top priority, and I regret hearing that you felt misled in any way after your drive. Please feel free to contact me at your soonest convenience so I can discuss your situation and have the chance to turn around your experience. I appreciate your time.Sincerely,Jim PovioSales Managerjimpovio@hotmail.com925-452-2010
Did not have any answers to my 3 questions about that particular car
Great
Frequently asked questions about Stoneridge Chrysler Jeep Dodge
How is Stoneridge Chrysler Jeep Dodge rated?
Stoneridge Chrysler Jeep Dodge has a 3.9 star rating with 2,621 reviews.
When is Stoneridge Chrysler Jeep Dodge open?
Stoneridge Chrysler Jeep Dodge is closed now. It will open at 7:00 a.m.
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