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Steve Hahn's Auto group is a Yakima car dealership that provides new Volkswagen, KIA and Mercedes-Benz and have over 300 used certified pre-owned cars to choose from. We work with over 150 lenders to ensure you receive the best finance and lease options available near you. Our service department is equip our brands plus every other make and model. So if you have a service need, we can help! Give us a try today!
1730 S 1st St, Yakima, WA, 98901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
They were super nice and kind and super helpful I got a brand new war pony and I'm soooo excited to drive 'round and make all the cuzzins jealous. 😂
Bought a brand new Mercedes in 2018. Took over 4 hours to get paperwork done, even though we went in pre-approved before hand. Received an unwashed, empty gas tank Mercedes-Benz. Have had several issues with the service...they were over 30 minutes late for our scheduled service due to the simply forgetting us in the waiting room, received our car back with a scuffed rim that we never got a call back about. Now our 2 year old car sits in the shop with an unanswered issue for the weekend because they didn’t return our calls ab... read more
Business response:
We are sorry to hear about your experience here with us and it will be addressed. We are also going to have the manager reach out to you.
I had great service while purchasing my car. I had great service when they took me through all the features on my car. I purchased a clear coat for my car. I took my car to have the clear coat done. It protects the car. I was able to pick up same day. Steve Hahn drove up in my car to deliver back to me it was beautiful inside and out and because I was low on gas he stopped and paid for my gas and filled the tank. The best experience I have had with a car lot hands down. The employees that was in communication with me for app... read more
Business response:
Thank you Betty for the kind review and your business. We appreciate you.
I had an amazing experience! Great people and great service! They made my trade in process a breeze! Highly recommend 10/10
They are such liars. They called me on Friday saying we got financed for the jeep. They set up a appointment for 11:00 am I was there but they decided that I need another 4000.00 down so why lie to people and say we have 2 loans for you. There were I guess but I never got to talk to the finace guy.if we can't figure this out I want my downpayment in my account the same day. . I have to have a 4 wheel drive. I will tell all my friends and family to never buy a care from you. You are liars and you don't care ambout your custom... read more
Manny is the best! So helpful, wasnt pushy at all. He was all around a great guy to work with!
Recently leased a 2021 VW Atlas from this dealership. We were quoted a certain amount a month. I asked the sales guy if this included everything and would be the final monthly payment.. He said yes and so we signed the paper agreeing to it. It was late at the dealership and so my husband went to sign paperwork and the sales guy told me I could start moving my personal items into our new vehicle from our trade-in. My husband came back out and said everything was signed except the monthly price changed to close to $70 more a m... read more
Great customer service! These guys know how to take care of their customers. If you haven't been down to visit them; you're missing out
There service Department is no good and if you have warranty like I do on my 2016 mercedes c300 they don't honor your warranty. They still charge you and they so call don't know how to "Renburse" you so call for cashier experience!!. They charged me 400 for a battery which it should of been covered under warranty. STAY AWAY FROM THEM!!!!! If you need any services for your Mercedes fill up your tank and go to Tri-Cities and talk to Pete, they do make you feel like home and do have better customer service.
Steve Hahn Auto Group has a 4.2 star rating with 1,065 reviews.
Steve Hahn Auto Group is closed now. It will open at 9:00 a.m.
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