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Sterling McCall Lexus Certified Pre-Owned

4.6

About this business

Specialties Welcome to Sterling McCall Lexus in Houston, Texas - Serving Sugar Land, Richmond, Missouri City, Stafford, and Pecan Grove Lexus: The Pursuit of Perfection Starts at our Core. We will treat each customer as we would a guest in our home. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer, we go above and beyond to implement our expe... read more

Location details

10235 Southwest Freeway, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat8:30 a.m. to 7:30 p.m.
SunClosed
4.68,399 reviews
Select a rating
Rizza Dela Rosa's profile image
Rizza Dela Rosa 
recommend  Recommended
5 years ago

Easy to make an appointment, they did a great job with my car...and I love my loaner 🚘 

John Merritte's profile image
John Merritte 
recommend  Recommended
5 years ago

Steven Matthews service was very good. even though it was a holiday weekend the part he ordered was there on time Steven showed me my final bill so I knew what I would pay when I came in thank you thank you Stephen Matthews and Lexus service center. 

Business response:

Thank you John for your kind words about Steven! It is always great to hear that we were able to make a customer’s service experience truly exceptional! We thank you for your business and look forward to your next visit! 

Wilfred Brown's profile image
Wilfred Brown 
recommend  Recommended
5 years ago

A great, great, very professional dealership . 

Business response:

Hi Wilfred, thank you for being our customer, we appreciate your kind words! 

Simon Nguyen's profile image
Simon Nguyen 
5 years ago

Terrible customer service. 

Business response:

Hello Simon, Thank you for sharing your comments. I apologize that you were unsatisfied with your experience in our parts department. I will be glad to personally assist you in the future if we have the opportunity to earn your business again. Jose Montano Parts Manager jmontano@smlexus.com 

Carol Zhang's profile image
Carol Zhang 
recommend  Recommended
5 years ago

Martin Ma was my salesman and help me to purchase my car. He make it a very pleasant experience and everything went smoothly. After the sales he got in the car and explained all the details to me clearly. I will certainly recommend Lexus to my friends 

Business response:

Thank you Carol for your kind words about Martin! It is always great to hear that we were able to make a customer’s car buying experience truly exceptional! We thank you for your business and look forward to your next visit! 

Enedra Allen-McBride's profile image
Enedra Allen-McBride 
recommend  Recommended
5 years ago

Exceptional customer service 

Business response:

Hi Enedra, thank you for being our customer, we appreciate your kind words! 

Debra Orkin's profile image
Debra Orkin 
recommend  Recommended
5 years ago

Great experience! Ask for Gunter Frankel. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Myrna Doria Alon-Alon's profile image
Myrna Doria Alon-Alon 
recommend  Recommended
5 years ago

Good attitude and professional 

Business response:

Hi Myrna, thank you for being our customer, we appreciate your kind words! 

Shon To's profile image
Shon To 
recommend  Recommended
5 years ago

Carrie my advisor was very helpful and prompt on getting my battery replace and sending a roadside assistant out to my house to get it fixed, thank to her and Napoleon on getting out in time to pick up my kids from after school activities. 

Business response:

Thank you Shon for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned

How is Sterling McCall Lexus Certified Pre-Owned rated?

Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 8,399 reviews. 

When is Sterling McCall Lexus Certified Pre-Owned open?

Sterling McCall Lexus Certified Pre-Owned is open now. It will close at 7:30 p.m.  

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