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Steak 'n Shake

3.6

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

1709 S Neil St, Champaign, IL, 61820, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,264 reviews
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Kayla Themidget Kelley's profile image
Kayla Themidget Kelley 
6 years ago

Rude, disrespectful, and completely unprofessional staff. It's unfortunate the only late- night food available is either served cold and with an attitude or not served at all. 👎 

Heye Ault's profile image
Heye Ault 
6 years ago

just saw where a steak n shake in Missouri are refusing to serve anyone who is Republican and supports Trump. so i will be informing everyone i know to boycott all steak n shake establishments you better fix this problem fast or you will start loosing business fast!! guaranteed. 

Mandy Morgan's profile image
Mandy Morgan 
6 years ago

So this is what passes as a grilled cheese now? I think you forgot to grill 80% of it. 

Jeremiah Daniels's profile image
Jeremiah Daniels 
6 years ago

Just ordered food and watched the manager use the spatula to scrape what looked like day old grease off the back of the flattop then use the spatula to flatten our burgers...the spatula was not cleaned before using on the burgers and I watched a lump of nasty looking grease and burnt for get smashed into the burger...nasty af 

Rochelle Spies's profile image
Rochelle Spies 
6 years ago

I ordered a GRILLED CHEESE, burgers, and shakes. Something so little, and easy to make, but yet another fail! The grilled cheese had COLD cheese... Never had a grilled cheese, without melted cheese! I went 1130 at night, couple cars in drive thru, not too busy. I'm tired of hearing, "oh I'm sorry". That's getting old! Train ALL employees correctly ! Didn't even bother to call and report this issue, why? I shouldn't be the one to leave BACK out, to get the correct food! 

Kelly Wood Dillman's profile image
Kelly Wood Dillman 
7 years ago

Just going to say... our waitress need to spread more time with her customers instead of worrying about her break and the phone call she need to make... my milkshake came out in a Togo cup so I paid much more for my shake then I received, for was ok and employees fighting in back 

Janet Dukeman's profile image
Janet Dukeman 
7 years ago

I have been sitting in the drive thru for 45 minutes and still not been waited on. I was here a few nights ago, and ordered 4 sandwiches and when I got home I had 4 buns with a hamburger Patti on them. no seasonings and 2 was supposed to be roast beef, Smokey barbecue. thought I would give another chance tonight but it's been awful. finally ordered, told them and they said they would get it right tonight. they should have gave me the ones tonight for free. because I didn't get what I ordered the other night. plus I have wast... read more

ShaLyn Sue Darr-Pettman's profile image
ShaLyn Sue Darr-Pettman 
7 years ago

Great experience dining at this restaurant! It was very clean and inviting. The staff was friendly and provided fast service. The food was terrific and we received it exactly how we ordered it. I will definitely be back!!! 

Chris Metheny's profile image
Chris Metheny 
7 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.6 star rating with 1,264 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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