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Steak 'n Shake

2.4

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

980 E Lewis and Clark Pkwy, Clarksville, IN, 47129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4206 reviews
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Terra Baker Mullins's profile image
Terra Baker Mullins 
9 years ago

What has happened to your service!! Last week it took a half and hour to get two milkshakes! And today our entire order was screwed up and took forever to get. You need new employees. 

Christina Bottorff's profile image
Christina Bottorff 
9 years ago

They were out of kid lids, clean knives, salted caramel, pretzel, butterfingers, nutella, Mac and cheese, and only had thin weird napkins left. As we sat there they kept running out of more stuff and the servers were loudly arguing with the cooks through the window. Unfortunately, this is normal for this Steak and Shake. 

Michael S Steamer's profile image
Michael S Steamer 
9 years ago
Scott Gehm's profile image
Scott Gehm 
9 years ago

Used to be a nice place to eat. Service is horrible, nobody seems to have any direction. Food is bland, tables and bathrooms consistently not clean. On our last visit, tables near us were not cleaned up, all the shakes tasted like vanilla, the employees have no personality or enthusiasm. Culver's is now our choice for good burgers, fries and shakes. 

Ellen Long's profile image
Ellen Long 
10 years ago

Waited 20 minutes to even give a drink order and that was after I went looking for a manager. Food is Steak N Shake great but service is always horrible. 

Wes Huff's profile image
Wes Huff 
10 years ago

Service was poor no refills on drinks waited over an hour for our food wich was cold. The server looked stoned I was verey angry when the food got to our tabel. I was ready to walk out and go eles were . the buns were hard as a rock also there was no silver ware to be found. I like Steak N Shake but will not return to this location any time soon. 

Shaun Anthony Williams's profile image
Shaun Anthony Williams 
10 years ago

Had horrible service. Table was dirty i asked multiple times for it to be wiped off. Cups were dirty, one even had lip stick prints on it. I complained to my server and also manager and they laughed and said sorry. No discount or anything. 

Amanda Bagshaw's profile image
Amanda Bagshaw 
10 years ago

The service is terrible at this location. They are always short staffed or something and you can hardly get waited on. 

Hollie Sadler's profile image
Hollie Sadler 
10 years ago

The staff in clarksville is RUDE. Even the manager. Girl that was working tried to tell me kids meals don't come with a drink. I won't never go back. Went along time ago and we went in and ordered. I ordered a burger and it was cold an my husband and his friend was like no way an they felt it an it was so I said something and he SAID he went an made another one but soon as he brought it out like 2 mins later that burger was cold too. So he went off and I was like I will never go back. So he wanted it tonight and we went thro... read more

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.4 star rating with 206 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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