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Steak 'n Shake

2.4

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

980 E Lewis and Clark Pkwy, Clarksville, IN, 47129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4206 reviews
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Jenni Barstead's profile image
Jenni Barstead 
8 years ago

The BEST Steak n Shake to go to. If you go there ask for Emilee or Jessi. They are two of the BEST waitresses there. The two of them know me, say hi every time I go in even if they're not waiting o on me and they know EXACTLY what I plan to order and they get it perfect EVERY time! 

Jessica Elder-Randall's profile image
Jessica Elder-Randall 
8 years ago

Today the employees were rude, the food was wrong, the shake was wring, the managers didn't even listen and blamed me and family! We won't be back! 

Dannielle Blackman's profile image
Dannielle Blackman 
8 years ago

First of all, it was dirty tables. Then they obviously didn't know who's table we were at. Finally got a waitress who asked "did someone help you yet?" Then I ordered a single bacon steakburger with cheese and it came out with NO bacon, just burger and cheese. And it had Cajun on it from my fries...sloppy. Service was terrible and we will not be back. 

Ruby Stieg's profile image
Ruby Stieg 
9 years ago

I've been here many many times with my fiance. It was where we had our first date and many afterwards. We both worked third shift for a while and this is where we would go after work. The food is always amazing. Drive through something is always messed up but that's another thing. Normally we'd be there around 3 or 4 in the morning and the servers were always ALWAYS friendly, if things were going slow they would talk to us and we'd be understanding, we were never in a rush an...Continue Reading 

Zenobia Tate's profile image
Zenobia Tate 
9 years ago

Sat in the drive thru for 45 mins 15 of which was sitting at the window with cold fries waiting for them to make a milkshake. Only for the girl to come back to the window to ask me what I was waiting for. I get that your busy but this is ridiculous! So disappointed. 

Shelby Nichole Vincent's profile image
Shelby Nichole Vincent 
9 years ago

This place is always dirty and nasty. The waitresses never seem to know what they're doing and they always mix up our orders. They have some serious staffing and management issues. I wouldn't recommend ever going here. 

Tyler Smith's profile image
Tyler Smith 
9 years ago

Service was poor. Took twenty minutes to get drinks. Un organized. Needs cleaned and the servers trained. Had four waitress look at me the 20 minutes we waited for anybody to pay us attention. 

Erica Meyer's profile image
Erica Meyer 
9 years ago

We LOVE the food, BUT EVERY TIME we go there our order is messed!! There is always an error. We have stopped going through drive thru and we actually sit at the counter so we can watch and call out their mistakes. Even today we watched them make our entire order, correct them on what they had forgotten and then got home to find they didn't even place everything into our bag :-/ How were we to know we have to pull everything out of the bag one by one just to make sure it's correct?? They need to step up their game for sure. I... read more

Mallory Carmelita Mazuch's profile image
Mallory Carmelita Mazuch 
9 years ago

Loved the food but the service was terrible!! Our drinks never got refilled, we had to get up and search for a server if we needed something. One of the worse experiences I have ever had at this restaurant. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.4 star rating with 206 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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