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State Farm: Lanny Norris
- Insurance
- Russellville, AL
About this business
Specializing in: - Homeowners Insurance - Long Term Care Insurance - Insurance - Property & Casualty Insurance
Location details
201 Washington Ave NW, PO Box 640, Russellville, AL, 35653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I moved from N** **** to N**** ******** back in October and my bill drastically decreased in price because insurance is obviously cheaper here. in December it was transferred back to N** **** while still live in N**** ******** because of really bad information I received from them. The DMV told me that information was wrong and to transfer it back immediately before I am fined and my license and registration is suspended. to this day the greedy company has not transferred it back yet trying to get extra money out of me so I ... read more
This Company is a joke. Do not waste your money with them. They will not help you. They will only deny your claim over and over. Then say one thing and do another. This company is awful. I will NEVER recommend and every person i talk about insurance i will make sure they know how awful they are and to immediately change. This company is a BAD faith company. They are definitely not what they are. And they do not Care about you. Only your money.
Trying to return to State Farm after 5 months it gave me 50% higher rate compare to someone I personally referred to them. I complained stating: We both live next door: same address: same zip code: same car: same mileage: same age: (+ 4 years; both retired: both drive low mikes: same twin house: both divorced: one drivers tx etc etc. Now the most STUOID UNPROFESSIONAL IFIOTIC UNINTELLIGENT, ridiculous answer by a State Farm UNDER WRITER FAIL (phone I have on recird) on behalf of the legal department: ITS NIT TGE SAME AS YOU ... read more
Car was stolen late night on 11/7. Contacted State Farm same day and filed my police report. Got in a rental car. They said they’d cover up to $600. Car was recovered late night 11/10 by police. Couldn’t release car 11/11 because it was Veterans Day so released it 11/12. State Farm would not answer phone calls to help me with tow yard fees ($420). Tow yard was kind enough to waive the fees. Car was delivered to the repair shop 11/13. Repair shop was closed for the weekend. On 11/15 got a call from the repair shop to schedule... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 18, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 26, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Property Total Loss State Farm Insurance Companies
Got a bill this week for much higher. Covid variant is running rapid. People are losing jobs. Money is hard to come by. People are staying at home...afraid to travel. State Farm raised my rate premium insurance . I only go to the store and back. It seems like State Farm pays the football players more on their commercials and the customers have to "FOOT" the bill.
Business response:
Thank you for the opportunity to reply to your correspondence dated January 18, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 18, 2022, and January 19, 2022, to address her concerns but have not been able to reach her. A letter was sent to the complainant on January 20, 2022. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented.
Do not do business with this company if you are in an animal services business. I paid for coverage for nearly 5 years on an Animal Services Policy. I just recently filed a claim for an injury incurred while grooming a dog. It was my first claim. My policy's first line on list of coverages was Animal Injury. They refused to cover the vet bill stating that the coverage did not include injury to pets by me, the groomer. I was clear up front when I got the policy that that is what I most needed insurance for. So basically, I pa... read more
A man with state farm insurance hit my truck 1992 GMC Sonoma state farm wants me to get a salvage title before they pay the claim that means the trucks junk it's all I have to drive the truck was nice. Starte farm crooks
I have 3 accounts with State Farm (mortgage, auto & business). 2 of those (auto & Business), I have been getting a “NOTICE OF CANCELATION” every month. To eliminate any further notices, I made double payments several times on both accounts. When I recently spoke to headquarters and my agents office, neither could tell me what my balances are. How is that possible? I’m sure they have a very large accounts payable department. The suggestion I was given was to switch to autopay. That doesn’t work for me. My last call to State F... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 17, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 19, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Business Lines Underwriting State Farm Fire & Casualty Company
I've been a State Farm customer for almost 20 years. We recently experienced a severe storm in ***** ********that caused some property damage to our 3600 square foot home. Roughly a third of the roof was damaged and a section of our back porch. There were a significant number of shingles blown off the back of our roof and even more shingles with broken seals (when the wind blows the shingles do the wave). We processed the claim and State Farm sent out their adjuster to do the inspection. About a week later (today) State Farm... read more
Frequently asked questions about State Farm: Lanny Norris
How is State Farm: Lanny Norris rated?
State Farm: Lanny Norris has a 1.2 star rating with 460 reviews.
When is State Farm: Lanny Norris open?
State Farm: Lanny Norris is closed now. It will open tomorrow at 8:30 a.m.
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