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State Farm: Lanny Norris
- Insurance
- Russellville, AL
About this business
Specializing in: - Homeowners Insurance - Long Term Care Insurance - Insurance - Property & Casualty Insurance
Location details
201 Washington Ave NW, PO Box 640, Russellville, AL, 35653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The area I live in experienced a sever storm. 4 houses that I can see behind me had new roofs and their insurance paid claims, neighbors to both sides of me have new insurance paid roofs. 3 across from me, 2 have new roof or in the process with insurance paid claims. Myself and the neighbor across to the right have, or had State Farm. State Farm says there was no damage to our roofs, even in the claims document they emailed me there's a metal roof vent full of dents and they note HAIL damage but yet say NO hail damage. State... read more
STATE FARM is spending SO much money on advertising (multiple commercials with high paid pro athletes) and we have seen a SIGNIFICANT increase in denied and underpaid claims. Years ago their customer service was outstanding. But as they advertise more with high profile and expensive athletes, their coverage has decreased substantially. And I won’t even start with their customer care—took well over a month to even get a claims adjuster to come to our home. In the meantime, mold grows, my husband suffers breathing problems as ... read more
StateFarm has been my insurance company for years. For the last 2 years Ive been driving a new car that I took a lot of pride in and decided to put Maximum Full Coverage on. Had the entire engine and exhaust restored back to factory as best as possible at Belle Tire. And a detailed vehicle service record. And continued to increase the value of my vehicle with plastic restoration and super waxing and cleaning. I have ZERO tickets in 10 years, and ZERO accidents on my record. A woman accidentally “mistaked the gas for the brea... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 3, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 10, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Auto Claims – Total Loss 1-800-782-8332 State Farm Mutual Insurance Company
I called and notify them on January 28 that I got *****starting on February 1st and they told me they already debited the automatic payment for the last month of the policy. The policy was up to renewal on 3/1 but it was a lot more money than before and less coverage. I was told that it will take between 7 and 10 business days to get the money back. Being looong gone the 7 to 10 business days, I called and they choose to terminate the policy on 2/2 and now the refund will take about 30 days so maybe if I call to find out by ... read more
When a State Farm customer ran into my truck, State Farm refused to replace the body part and wanted to apply Bondo instead.
Warning....State farm is not the good neighbor they promise. They leave families who suffer loses, due to no fault of their own, hanging out to dry with no vehicle and two children to take care of and still not making a fair offer. Stay away from this insurance company.
I have been sitting on a no fault claim going on 50 days. Still don’t have my car back and StateFarm refuses to pay the rental fees up front that have now cost over $2500 and counting, out of pocket. They refuse to take responsibility for their delay in sending an adjuster out 9 days after the accident, along with another 20 days of delay on a supplemental agreement with the collision center. The claims adjuster actually yelled at me on the phone when I said I would proceed with legal counsel because I expressed my disappoin... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL March 1, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 25, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 23, 2022, to address her concerns. Sincerely, Injury Department / Marina Heights 1-800-State Farm (1-800-782-8332) State Farm... read more
the stolen property claims is about 1/2 of current about to replace the car. I found 2 comparables that were selling for 2x the amount that they offered to replace it. This is a ****company. I would give them 0 stars if I could
I was shopping for a new insurance company hoping to get a better price. I called state farm for a price They said they could save me aproxamley $50.00 per month. Based on this information I setup to cancel my account with A******* at end of month, and start with State farm Based on the information supplied by state. After I canceled my account with Allstate, I received a call from State farm saying he made a mistake. And he would have to charge me an additional $50.00 per month. Wich was the only reason I traded Insurance c... read more
Frequently asked questions about State Farm: Lanny Norris
How is State Farm: Lanny Norris rated?
State Farm: Lanny Norris has a 1.2 star rating with 460 reviews.
When is State Farm: Lanny Norris open?
State Farm: Lanny Norris is closed now. It will open tomorrow at 8:30 a.m.
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