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State Farm: Lanny Norris
- Insurance
- Russellville, AL
About this business
Specializing in: - Homeowners Insurance - Long Term Care Insurance - Insurance - Property & Casualty Insurance
Location details
201 Washington Ave NW, PO Box 640, Russellville, AL, 35653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst insurance company ever... been with Stare Farm for over 10 years. Only insurance since I started driving. And they where fantastic until 7/19/21 I was rammed by another driver intentionaly. Called state farm let them know. Nothing it's been over 6 months and nothing. Had a call from me every month and consistently told they can't help me. Treat me like I don't pay them for insurance. I have PIP I pay for PIP and I'm not allowed to use the benefits after an accident.
I've been a customer of State Farm Insurance for over 35 years. Never an issue until you need them. Not "Good Neighbor's". Christmas night 2021. 8:02 pm Flat tire on one of America's most dangerous roads. *** ** ** ****** ********* ****. After Police and ****visit's, Unable to resolve situation myself or with help/ I had to call State Farm Roadside Assistance. After they took my Credit Card for mileage difference/ they promised a Tow Truck in a hour. One hour turned into (5) five hours. State Farm has an app. (3) three times... read more
I was told by the agent at the Mike Orn state farm agency in ******* ********..when I signed up...that if I had an interlock in my car with a valid driver's license (I have both) that getting coverage was no problem....I paid them on time for 4 months...When I called to get my roadside assistance I was told that I had been canceled for2 months...no idea....they took my payments every month and the app said I was currently active...I'm disgusted with the incompetence of this agency....EPIC FAIL
Horrible reaction time to claims with outcome. Had accident with camper unit 8/29/21. Brought to dealer to be fixed. Still 12/31/21, State Farm has failed to respond to the claim report and estimate for the correction of my camper unit. Gander RV is not innocent either but they have done all they can by sending the information to State Farm NUMEROUS times (8 to be exact). Meanwhile my unit is now sitting in upstate **elements outside with legit holes in the side of it from the accident and now the insurance wants to investig... read more
state farm insurance company they have a third-party who spies on their customers without telling the customers I found out they have a company who tracks your mileage and where you’re going and where you’ve been doing this all without your permission since when can a company spy on you so they can raise your rates I have a good driving history but they were raising my rates because they say I’m driving over my limit of miles per year and they monitored me through this third-party company who I don’t even know I never gave m... read more
Everyone need to see these Very very very low prices!!!
After Our "Derecho" in 2020 (Aug), State Farm has Not been the "Good Neighbor " that they Claim. I have had to fight with them on Everything just to get them to Even send a Claims Adjuster to my Property. They used the Term "Depreciation" on almost everything that sustained damage, from my 6' privacy fence, to my Decks. Then while dealing with this, My Son, who is in his 2nd Yr of College, had to use Roadside Assist(,4 times in 2yrs), , which I've Never Used,,in almost 20yrs of having State Farm, Canceled Roadside Assist on ... read more
I purchased a new home September 30th 2021 and chose State Farm as my homeowners insurance. At the time I was very satisfied with my coverage however; on 10/19/2021 I came home to my bedroom, hall, daughters room and hall bathroom flooded. My new carpet had only been installed for 5 days. We were not even completely unpacked. I had to file a homeowners insurance claim after only 20 days in our house . All our walls and flooring had to be pulled out and dried out. My flooring was throughout the house and could not be matched ... read more
Business response:
January 17, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 07, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 12, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Underwriting Department Phone: 1-800-782-8332 State Farm Lloyds
HORRIBLE COMPANY, avoid at all costs! Ryan M**** specifically should have been fired for abysmal service and false advertisement but they promoted him instead! Goes to show you that being a bad person is what pays at State Farm
Frequently asked questions about State Farm: Lanny Norris
How is State Farm: Lanny Norris rated?
State Farm: Lanny Norris has a 1.2 star rating with 460 reviews.
When is State Farm: Lanny Norris open?
State Farm: Lanny Norris is open now. It will close at 5:00 p.m.
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