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Stanley Steemer
- Carpet Cleaning
- Windcrest, TX
About this business
Stanley Steemer is proud to provide professional residential and commercial cleaning services in and around Windcrest, cleaning carpet, hardwood, tile and grout, area rugs, oriental rugs, furniture, natural stone, cars, boats and RV’s. We started with one man, a van and a vision. 70 years later, Stanley Steemer is the leading residential and commercial cleaning company—we manufacture our own equipment, train our own technicians, deliver exceptional service and provide 24-hour scheduling. We are even proven to rem... read more
Location details
4985 Eisenhauer Rd #102, Suite 102, Windcrest, TX, 78218, United States
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They took my rugs for cleaning on November 14th and said it would be 2-3 weeks. I had originally requested in home cleaning and they convinced me to let them take the rugs. Now here we are 5 weeks later and I haven't heard a word from them! No update, no drop off date, not even a "hey things are delayed, sorry" phone call, text, or email. I called today and was told "they are closed" except when I demanded to speak with someone, was told the manager Silvester was available, but guess what? That was a LIE. I left a voicemail ... read more
Business response:
Hi Tanya, thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you directly. Thank you again for bringing this to our attention.
RecommendedThe technician was very professional and worked efficiently and effectively. All flooring was cleaned very well.
Business response:
Thank you for taking the time to review your recent service. We are very pleased to hear that our staff met your expectations. Looking forward to cleaning for you again soon.
Great service. Great guys that came out. Very friendly and I would recommend Stanley Steemer to my friends and family.
Business response:
Thanks for the awesome review! We work hard to meet our customers’ expectations, and we look forward to helping keep your home clean!
very professional and prompt
Business response:
I can’t thank you enough for your kind review of Stanley Steemer.
Eric & Neil did a great job. Very nice and professional. ⭐️ ⭐️ ⭐️⭐️⭐️
Business response:
We are extremely grateful for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team. Thank you again for your business.
Eric and his helper did a fantastic job. on a scale from one to ten, ten being the best, they get a 12.
Business response:
Thank you for this review! We're very glad to hear that the cleaning went well, and we look forward to hearing from you in the future for any of your cleaning needs.
Did an amazing job with our tile and grout! Looks brand new and service was great too!
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean!
Great work and done in a timely manner.
Love this company they always do great work!
Business response:
Thank you for being a loyal Stanley Steemer customer and writing this awesome review.
Frequently asked questions about Stanley Steemer
How is Stanley Steemer rated?
Stanley Steemer has a 4.9 star rating with 4,540 reviews.
When is Stanley Steemer open?
Stanley Steemer is open now. It is open 24/7.
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