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Staff Carpet

4.6

About this business

We know you have many choices when it comes to selecting flooring for your home. We also know how important that decision is. Serving you, our customer, and our community is very important to us here at Staff Carpet. Earning your business and providing you with an outstanding experience is our benchmark and nothing less will do. Along with success comes a responsibility to our community and a desire to give back, which is why we have co-sponsored a golf outing benefiting local charities for over 20 years. 

Location details

304 W Browning Rd, Springfield, IL, 62707, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.6283 reviews
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Adam Richey's profile image
Adam Richey 
8 years ago

Pretty helpful was a good experience I was over all happy with service 

Business response:

We are happy to hear that! Thanks! 

Barb Curry's profile image
Barb Curry 
recommend  Recommended
8 years ago

We built a new house and used Staff Carpet to do all of our flooring. I compared Staff's prices to other companies in the Springfield area and it didn't take me long to figure out that Staff Carpet was for us. The price was better than the others and the customer service was "hands down" better. The first time I came to Staff, I was introduced to Kim. She was so helpful! She sat down with me and we discussed different options for our flooring. We ended up having a custom shower that Kim helped to design, engineered hard wood... read more

Business response:

Thank you Barb! We are so happy to hear that you had a good experience! 

Shanna Ratliff's profile image
Shanna Ratliff 
recommend  Recommended
8 years ago

Kim was fantastic!! She was very knowledgeable & willing to help in any way. We loved working with her & would highly recommend Staff Carpet. She took the stress out of the buying experience. We look forward to working with her on future projects!! 

Business response:

Thank you Shanna! We look forward to seeing you again! 

Susan Milner's profile image
Susan Milner 
8 years ago

Business response:

Thank you, Susan! 

Ashlee Krueger's profile image
Ashlee Krueger 
8 years ago

If anyone is every redoing there floors what ever u do do not go to staff carpet they have an knowledgeable staff un experienced installers and lets face it they only want there money once they get it they dont care about anything im unsatisfied unimpressed and quite frankly more then a lil pissed off 

Business response:

Can you please contact Kim Staff directly? She will make sure to get this taken care of. We apologize for the installers, and will make sure to get this addressed. 217-528-4879 

Rick Hargett's profile image
Rick Hargett 
8 years ago

Over priced and very rude! Found exactly the same thing at another business for a lot less ! 

Jessica Freytag Chopra's profile image
Jessica Freytag Chopra 
8 years ago

Staff carpeting has the BEST customer service!! Kim has gone above and beyond to meet our needs and to provide us with the best pricing. They also provide great design ideas, and I know I'll always use Staff for any flooring needs!!! 

Business response:

Thanks Jessica! We are lucky to have you as a customer! 

Samantha Saladino Black's profile image
Samantha Saladino Black 
8 years ago

I highly recommend Staff Carpet for any flooring needs! The employees are very helpful and make the decisions easy. There were plenty of options for all different styles. The prices are reasonable as well! I am currently working on my second home with Staff Carpeting because they did such a great job with my first! 

Business response:

Thank you Samantha! 

Jenny Jackson's profile image
Jenny Jackson 
8 years ago

I LOVE our new carpet from Staff Carpet! In addition to it being beautiful and reasonably priced, their associates are so friendly, helpful and personal. They even traveled an hour to install it for us. I would highly recommend them if you're in the market for new flooring! 

Frequently asked questions about Staff Carpet

How is Staff Carpet rated?

Staff Carpet has a 4.6 star rating with 283 reviews. 

When is Staff Carpet open?

Staff Carpet is closed now. It will open at 8:00 a.m. 

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