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Staff Carpet

4.6

About this business

We know you have many choices when it comes to selecting flooring for your home. We also know how important that decision is. Serving you, our customer, and our community is very important to us here at Staff Carpet. Earning your business and providing you with an outstanding experience is our benchmark and nothing less will do. Along with success comes a responsibility to our community and a desire to give back, which is why we have co-sponsored a golf outing benefiting local charities for over 20 years. 

Location details

304 W Browning Rd, Springfield, IL, 62707, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.6283 reviews
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Lexi Kitt's profile image
Lexi Kitt 
8 years ago

The staff at staff have been great through every purchase we've made. I would recommend anybody order through them. Ask for kim she rocks!!! 

Business response:

We appreciate it Andrew Kitt Alexeus Kitt 

Keri Lyons's profile image
Keri Lyons 
9 years ago
Stephanie Ballinger's profile image
Stephanie Ballinger 
9 years ago

Great customer service during the sale and very poor customer service when they made a mistake. Unprofessional attitude from the owner. 

Business response:

We apologize for the mistake on our end. We try to provide our best service and value to all of our customers. With your cash and carry sale we gave 3 options that best suited the situation. 

Barbara Babcock's profile image
Barbara Babcock 
recommend  Recommended
9 years ago

I like the linoleum? looks that they have now, very nice!!! I live in an apartment atmosphere now and will probably be here for awhile, so that's something I don't have to worry about. I am sure is easy to clean, looks good!!! 

Business response:

Barbara, if you are ever in need of flooring we would be happy to help you! 

Becky Harrison Ochs's profile image
Becky Harrison Ochs 
9 years ago

Business response:

We appreciate your review Becky! 

Julet Williams's profile image
Julet Williams 
9 years ago

I have ordered wood from this place before. I have spent a great deal of money with this place. I had referred others and they have also brought wood. I wanted to purchase more wood. I came in they were busy so the guy gave me a sample and I told him I call Monday. I called told them I wanted to buy the wood could they give me a pricing. The lady said someone will call, never heard from anyone, two days later no call. So I called back she said someone will call still no call. I went in all the wood was sold all gone. WOW ver... read more

Julie Lewis's profile image
Julie Lewis 
9 years ago

Kim Staff gave me excellent service!! I brought her my budget, and she worked extremely hard to stay within it. She helped to design each room and coordinate my flooring with my countertops and cabinets. I couldn't have the beautiful home that I do without her help! Thanks Kim Staff and Staff Carpet! 

Business response:

Thank you Julie! We are happy you are so pleased with your home! 

Bruce Orman's profile image
Bruce Orman 
9 years ago
Lauren Flynn's profile image
Lauren Flynn 
9 years ago

We have replaced all carpet and some hardwood floors in our house! We won't use anyone but staff carpet! Kim is great to work with and always finds what fits best for us!!! Thanks!!! 

Business response:

Thank you Lauren! 

Frequently asked questions about Staff Carpet

How is Staff Carpet rated?

Staff Carpet has a 4.6 star rating with 283 reviews. 

When is Staff Carpet open?

Staff Carpet is closed now. It will open tomorrow at 8:00 a.m. 

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