This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
St. Charles Hyundai
- Car Dealers
- St Peters, MO
About this business
Our team at St. Charles Hyundai has always made the health and well-being of our customers and employees our top priority. Our duty to protect our customers on their car-buying journey is perhaps more important now-during the COVID-19 outbreak-than it's ever been before. To help keep our dealership a safe and healthy environment, we are implementing a strict cleaning schedule, enforcing social distancing, and offering our customers service valet and at-home delivery. Are you ready to start shopping for your next vehicle? Whe... read more
Location details
5701 Veterans Memorial Pkwy, St Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I wish there was a 0 star option. For the past 6 years I have been leasing vehicles. My original Hyundai dealer closed and Napleton took over. I did not like my experience and went to St. Charles Hyundai. They will do anything to sell you are car but after you have it you are old news. Had issues with tax paperwork that Hyundai Moter Finance said the dealer should have given me and the dealership is giving me the run around. I called twice and got two different answers. Now I have to drive 30 min to get paperwork and then go... read more
Business response:
Benjamin, we reached out to you today by phone and left a voicemail when you were unavailable. We then emailed you and you responded by saying you wouldn't call us back. We would truly love to help you, so please reach out to Rhonda Chapman, Operations Manager, 636.441.4481. She is proficient in assisting customers with the most frustrating of problems. She can help you also! Thanks and have a great day!
RecommendedJust had my first oil change at St Charles Hyundai. It was an excellent experience. I made a reservation. They waited on me promptly, and they completed the oil change quilt. The customer lounge was very nice too. I will he back for my next one and any other service. Madeline Zwikelmaier
Business response:
Thank you for your recommendation, Madeline! We're so pleased to hear you enjoyed your first service visit and will be sure to let our team know! We look forward to seeing you at your next appointment. Take care!
Thank you to Demarcus who made buying my daughters first car so easy and fun! Great experience, very knowledgeable and really took the time to find the right one for her. Very grateful!
Business response:
We're so glad you enjoyed your experience and hope your daughter enjoys her new car!
Ben was so nice and helped me find the exact car I wanted! I had a great experience and I absolutely love my new car!
Business response:
Angela, we're so pleased to hear you enjoyed your experience! We'll be sure to let Ben know! If you need anything else, please don't hesitate to give us a call. We're always happy to help! Enjoy your new vehicle!
You can NEVER reach anyone by phone. I had to call the parts department to find out if my car was ready because no one called. "We are really busy.". Well guess what? So are hospitals. if you can't get up maybe you need to hire more people or schedule fewer appointments. it's frustrating because we had such a positive experience when we bought car in 2016. I continue to use you with the hopes of you getting better. A girl can dream. Now on to covid. I don't see a lot of social distancing and mask wearing. No protection when ... read more
Business response:
Hi Rita, thank you for taking the time to let us know about your experience. We're sorry to hear it was anything less than exceptional. We are taking several steps to ensure the health and safety of our customers and employees. All employees have been instructed to wear masks and practice social distancing. Our team of porters have adapted a rigorous cleaning schedule to keep all surfaces clean throughout the day. In addition, we have installed plexiglass dividers on all service podiums and at our reception desks. Please giv... read more
I really appreciated the care and concern that was given to me by my salesman, when I was purchasing my car. I also enjoy my 2015 Hyundai Sonata Sport. Drives well.
Business response:
Thank you for your wonderful recommendation, Ann! We're so glad you enjoyed your visit and we'll be sure to let our team know. Happy driving!
I just bought a new Venue there and was extremely pleased with the entire experience. From Courtney to Matt Saller, not only did I feel welcomed, but I felt they really valued my business, even though my car didn't have the biggest sticker price. They wanted me to feel like family and wanted me to be happy knowing I had made a great choice for me. Matt even called me the next day and asked me to come back so I could sign new paperwork, he had reviewed everything and was able to get the lender to agree to a lower interest rat... read more
Business response:
Robert, thank you so much for your wonderful compliments! We are so glad to hear you were pleased with Courtney and Matt and are enjoying your new Venue! We'll be sure to pass along your kind words to them! If you should need anything else throughout your vehicles ownership, please don't hesitate to give us a call - we're always happy to help! Happy driving!
DeMarcus was great. He took his time on my first purchase and made me feel like I was making the right decision from the beginning. He was very open to listening to what I looked for.
We are loyal St. Charles Hyundai customers and plan to stay that way! Today we purchased a Tucson with DeMarcus who was extremely helpful and made the experience fun and easy. Thanks!
Frequently asked questions about St. Charles Hyundai
How is St. Charles Hyundai rated?
St. Charles Hyundai has a 4.5 star rating with 1,937 reviews.
When is St. Charles Hyundai open?
St. Charles Hyundai is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com