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Spine Institute

4.1

About this business

Location details

210 E Gray St # 900, Ste 900<br>Norton Healthcare, Louisville, KY, 40202, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.1102 reviews
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Lauren Nicole Gaines's profile image
Lauren Nicole Gaines 
5 years ago

I highly do not recommend, I also waited 4 hours to be seen and didn’t get help. Then I was told you will have a wait wherever you go which is understandable and fully understand I’m not the only sick patient here but when you are having trouble breathing you wouldn’t think I would have to wait so long to be seen 🤦🏾‍♀️ such a shame a nice huge hospital and didn’t even get registered til like 2 hours later! 

Business response:

Hi Lauren Nicole Gaines, Thank you for contacting us. We are sorry to hear that we did not meet your expectations. Please know your comments and concerns are being passed along to our team for review and follow-up. If you would like to provide additional information about your experience, please provide your best contact information below so a member of our team can reach out to you directly. Thank you. 

Ang Lathan's profile image
Ang Lathan 
recommend  Recommended
5 years ago

Love everybody’s there they help me through my chemo and a lot of other surgeries I’ve have it so I love Nortons and the people there they’re doing a great job 

Business response:

Thank you for your kind words about our staff at Norton Hospital. We will share your comments with our staff and hospital leadership. 

Ang Lathan's profile image
Ang Lathan 
recommend  Recommended
5 years ago

Love everybody’s there they help me through my chemo and a lot of other surgeries I’ve have it so I love Nortons and the people there they’re doing a great job 

Business response:

Thank you for your kind words about our staff at Norton Hospital. We will share your comments with our staff and hospital leadership. 

Lauren Nicole Gaines's profile image
Lauren Nicole Gaines 
5 years ago

I highly do not recommend, I also waited 4 hours to be seen and didn’t get help. Then I was told you will have a wait wherever you go which is understandable and fully understand I’m not the only sick patient here but when you are having trouble breathing you wouldn’t think I would have to wait so long to be seen 🤦🏾‍♀️ such a shame a nice huge hospital and didn’t even get registered til like 2 hours later! 

Business response:

Hi Lauren Nicole Gaines, Thank you for contacting us. We are sorry to hear that we did not meet your expectations. Please know your comments and concerns are being passed along to our team for review and follow-up. If you would like to provide additional information about your experience, please provide your best contact information below so a member of our team can reach out to you directly. Thank you. 

Megan Price's profile image
Megan Price 
recommend  Recommended
5 years ago

Love this place! My kids have been going here since they were born. We love Dr. Rice 

Rick Repay's profile image
Rick Repay 
recommend  Recommended
5 years ago

Dr Alexis Cole was a great Doctor. she was listened, and took her time understanding my don, and his issues. she is a great Dr and would definitely recommend this facility, especially her, since that's who we seen. I'd give it 10 stars if I could 

Tricia Erin Elliston-Jaros's profile image
Tricia Erin Elliston-Jaros 
5 years ago

Today is my first experience with Norton. I was a nurse for years before my rare disease. I worked for the hospitals from age 20 to 35. My husband is also a nurse. I am limited on where I can go due to Louisville being one of the few GI motility specialist. I'm in the hospital monthly almost & I know my issues very well. Today I will definitely tell everyone I know do not go to Norton. My 10:00am surgery didn't start until 2:45pm. Then I have about a 7/8 inch incision on my stomach. As well another opening and 2 inch incisio... read more

Business response:

Hey Tricia. We apologize we did not meet your expectations. Can you please DM is your contact information? We will have someone reach out to you. 

Tricia Erin Elliston-Jaros's profile image
Tricia Erin Elliston-Jaros 
5 years ago

Today is my first experience with Norton. I was a nurse for years before my rare disease. I worked for the hospitals from age 20 to 35. My husband is also a nurse. I am limited on where I can go due to Louisville being one of the few GI motility specialist. I'm in the hospital monthly almost & I know my issues very well. Today I will definitely tell everyone I know do not go to Norton. My 10:00am surgery didn't start until 2:45pm. Then I have about a 7/8 inch incision on my stomach. As well another opening and 2 inch incisio... read more

Business response:

Hey Tricia. We apologize we did not meet your expectations. Can you please DM is your contact information? We will have someone reach out to you. 

Brenda Kaiser Jewell's profile image
Brenda Kaiser Jewell 
recommend  Recommended
5 years ago

Thanks to the doctors at this office I feel great they diagnosed my problems & have been aggressively treating it& I couldn’t be more grateful 

Frequently asked questions about Spine Institute

How is Spine Institute rated?

Spine Institute has a 4.1 star rating with 102 reviews. 

When is Spine Institute open?

Spine Institute is closed now. It will open tomorrow at 7:00 a.m. 

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