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Spa By JW
- Spas
- Austin, TX
About this business
Location details
110 E 2nd St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
This is why I love Marriott. It's 3am and my flight connecting through Dallas diverted to Austin due to weather, where we sat on the runway for 4 hours till the flight was cancelled. Thanks American but no La Quinta for me and off to JW Marriott where the sweet desk clerk listened to my sob story. Twenty minutes later I was surprised with a superb BLT, a box of freshly baked chocolate chip cookies and a little basket of toiletries to tide me over. The sweet guy even googled what could substitute for saline solution as they w... read more
Everything was ok but $50 for valet parking and it took them 30mins to bring it to us
Beautiful hotel, but the customer service is TERRIBLE! We got stuck in an elevator and it took them over 27 minutes to even get someone to us to help! Even when we told them we had two women having medical issues/panic attacks. Also, there is NEVER any concierge available and the staff is rude and not helpful. Rooms and conference rooms are gorgeous and clean. If the service and support was better it would be a great hotel.
Had a lovely stay w/ my husband. Beautiful hotel and excellent service. Staff was very pleasant. We will definitely be back.
Amazing can’t say enough about this hotel .. the location ... the pool atmosphere ..... the entire experience was amazing we will be back and LOVED AUSTIN
The service from the staff is incredible! We travel quite a bit and the staff here is top notch in service!
Frequently asked questions about Spa By JW
How is Spa By JW rated?
Spa By JW has a 4.6 star rating with 602 reviews.
When is Spa By JW open?
Spa By JW is open now. It will close at 8:00 p.m.
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