Southland Family & Urgent Care

Lyss M. 

on Citysearch

12 years ago

I was afraid my throat was going to close up and make breathing difficult. I was convinced I had some untreatable virus. The staff welcomed me quickly and efficiently at 6:30PM. They had told me on the phone there is no difference in charge whether you come early or late. Dr. K. Melahoures saw me, ran a strep test himself, diagnosed it was a sinus infection, and treated me all in less than 1/2 hour. I feel MUCH better the next day. There is no BS or cutting edge technology here. Just good old fashioned medical care by a very... read more

Bob F. 

on Citysearch

12 years ago

When I moved back to The OC from Honolulu; I tried this Urgent Care as my Primary Care and gave them my records from my Urgent Care Dr. in Hawaii.( My doctor in Hawaii was associated with the best hospital in Honolulu and had a practice in Tokyo, his office visits were $18, because they took my insurance and his staff was the best, SFUC represents the other end of the spectrum.) The first thing they said was that insurance doesn't pay, so it would be best for me to pay in cash and they said they would give me a discount if I... read more

Theresa H. 

on Citysearch

12 years ago

I took my daughter to this urgent care for culture of a ruptured abscess on her foot. I wanted to make sure that she did not have a staff infection since she was scheduled for back surgery in a month. Dr. Mel looked at the foot and since it had already ruptured and drained he took a culture. He took a long swab and took a culture of the area, ordered an x ray to make sure the infection hadn't spread to the bone, gave her a tetanus and antibiotic shot and prescribed oral antibiotics. When I received the bill from his office I... read more

Alan B. 

on Citysearch

12 years ago

I have no idea why there are bad reviews. I have been going to this place for years and have ALWAYS found them to be cheerful and helpful. 

Dena R. 

on Citysearch

12 years ago

The evening staff are rude, ignorant and full of B** attitude. When you complain about their services, they compare themselves with McDonald's drive through (i guess that is where they go all the time)! I was waiting for 20 min just to get a vaccination while there were no other patient but me at the office. Also, if you have to go there make sure you go in the morning, because the price that you get in the afternoon is higher than what you will get in the morning. My vaccination cost $165 and the same one costs my sister $1... read more

Elika R. 

on Citysearch

12 years ago

One of the worst clinics I have been too. I went there to get an urgent shot for my upcoming trip. First they told me the insurance will cover it, then after waiting 25 min in the room I had to walk out and remind them I was sitting there. After they gave me the shot they told me that insurance won't cover it. I didn't say anything. My sister was there earlier same day for the same treatment and they charged her $20 less than what they charged me. Extremely RUDE people. No Customer Service. They compare themselves with McDon... read more

Monica P. 

on Citysearch

12 years ago

Never experienced such an awful customer service. This place is dirty and the people work there should go and work at McDonald as they compare themselves to McDonald Drive Through. They charge different prices for the same thing. Even if I am dying I will never step in this place again 

Anne G. 

on Citysearch

13 years ago

AVOID THIS PLACE! Go to Foothill Ranch Urgent Care. – Ive been here twice and both times for emergent issues and found it to be less than acceptable. The office is dirty and over run by 1980s house plants and cheap photos. The staff is dressed unprofessionally in scrubs that are about 12 sizes too small with tattoos showing. They are unprofessional and rude when they speak to clients. The doctors have no bedside manner and treat you as if your a moron with a 1st grade education. Perhaps its because their front office staff i... read more

littlestoopid 

on Citysearch

13 years ago

Best Urgent Care/Dr in OC! – I'm going to make the doctor at this Urgent Care my Primary Care Physician. He is so thorough and very caring. I had a choice of going to an urgent care or the ER and I'm so glad I chose this Urgent Care in particular. In my initial visit, after a few X-rays they found I had pneumonia, gave me two shots, a breathing treatment and lots of medication to go. The price was WAY less than the ER would have been and I was in and out way quicker than I would have been in the ER. I had to go back last nig... read more