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South County Buick Gmc
- Car Dealers
- National City, CA
About this business
Location details
2202 National City Blvd, National City, CA, 91950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedMy service guy Mark has been really great by informing me of everything that’s been going on with my vehicle so I highly recommend if anyone has a GMC take it to them and they will make sure that everything is checked and everything is running right before you leave.
RecommendedJose was really informative
Business response:
Thank you for your great review, Andrew! We're glad to have Jose on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Paul Fillmore General Manager paul.fillmore@scbgmc.com
they spend 6 hours to give me REAL NUMBER TO "BUY" WHEN they broug my contract it Was A LEASE CONTRACT AFTER 6 HOURS I JUST WALK AWAY
Business response:
We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Fernando Ramos Finance Manager framos@scbgmc.com
Total garbage service. I’m so disappointed. I bought a used 2019 truck with only 12k miles and two days later it broke down on me. I attempted to get it towed and serviced and I was put on hold up to 20 minutes. I had to call 6 times, every time some one said they would call me back. I’ve been bounced around from person to person. They never did called me back. I’m on day 3 with a broken down truck sitting in my driveway. I’m so dissatisfied and disappointed. This is definitely the last time I ever do business with them.
Business response:
Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, David Yourdesky Service Manager dyourdesky@scbgmc.com
RecommendedFast efficient service on a oil and filter change.
Business response:
Alan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, David Yourdesky Service Manager dyourdesky@scbgmc.com
I usually don’t write reviews but today GMC parts department deserves it. Yesterday I purchased a part i may have needed in preparation for a repair. Turns out I did not need the part and returned it in less than 24 hrs. I understand the restock policy but I asked if I could be cut a break because of the duration I had the part and included that I was currently in negotiations for a $80,000 purchase on a truck. Nope no break. You enjoy your restock fee! I’ll spend the rest of my money at another dealership. Good luck to the ... read more
Business response:
Anthony - We are very sorry to hear that you are disappointed. As with many dealerships we have restocking fees which are clearly stated in all documentation. I apologize that this wasn't enough to improve your experience. We do appreciate your feedback and hope that you're enjoying your day. -Robert M. Parts Manager
Recommendedreally kind sales guy , Alfredo. And they really help you get financed at a great rate.
RecommendedWe recently purchased a used truck from them and after a couple weeks the transmission went out. The team replaced it and made it right without charging us a dime. They even gave us a loaner truck during the interim. Great recovery customer service!
Frequently asked questions about South County Buick Gmc
How is South County Buick Gmc rated?
South County Buick Gmc has a 4.2 star rating with 1,248 reviews.
When is South County Buick Gmc open?
South County Buick Gmc is closed now. It will open tomorrow at 9:00 a.m.
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