Sommer’s Subaru GMC Buick

Steve B 

on BBB

a year ago

I brought a used car I bought to sommers subaru to have it fully inspected. It cost $159 and I gladly paid it to have fully inspected. Two months later I have a brake line leak and schedule an appointment to get it fixed. I'm told that I need to pay another $100 to have the vehicle inspected and it wouldn't be credited toward the cost of the brake line repair. I just had it inspected and said I shouldn't have to pay to get it inspected again and that I just want my brakes fixed. After a manger was contacted I was informed th... read more

Luke H 

on BBB

a year ago

Do not purchase a certified pre owned vehicle from this dealership. Period. They sold us a certified vehicle that broke down and was not drivable within 3 days of owning it. I will not recommend Sommers to any friends or family members and will never do business with them again. I have requested to speak to a manger several times at this point and have yet to hear from anyone. I do not feel comfortable driving this vehicle or letting any of my family members drive it. Would you let your daughter or family drive a vehicle tha... read more

William B 

on BBB

2 years ago

I recently brought my car in for some costly, but routine maintenance. I was really impressed with the professionalism and courtesy displayed by each person I dealt with. This was my first visit to this dealership. I will certainly return in the future. 

Doug B 

on BBB

4 years ago

Service 7/24/20. Unacceptable Subaru Forester 1) Made appointment for 10:15 for 7/24/20, confirmed by email; morning of 7/24 reviewed text to check on time, appointment had been changed to 8/28! Called and operator apologized, noting there are problems with the system. Graciously operator was able to schedule appointment for 7/24 at 2:15. 2) Arrived for appointment, indicated work would be completed by 4:00 as noted on invoice. Called at 5:15 and service rep indicated the car was not ready yet but would get back to me by 6:0... read more

Nick Obot 

on Foursquare

5 years ago

I purchased my car here in July 2019 and I came in today for my check up. The people that work here are great and they do good work! I recommend purchasing your car here. 

Jake H. 

on BBB

6 years ago

I purchased a 2012 GMC Yukon XL Denali 5 months ago. The rear advertising image was not the same as the actual vehicle(didn’t know until I purchased it and got home). Then a couple months later paint starting bubbling off the rear and now I have rust starting. Contacted the salesman that sold me the vehicle and completely ignored me. Would not recommend Sommers to anyone. Not satisfied at all. 

John K. 

on Birdeye

7 years ago

I purchased a preowned Chevrolet Suburban from Sommers for quite a hefty chunk of change. I was in a bind and needed to get something done rather quickly, so I paid a premium. A couple weeks into owning it, I began to notice a bit of smoke from the exhaust at every cold start up. This prompted me to check and continually monitor the oil level. What I found is that they sold me a truck that consumes one quart of oil every 700-800 miles, and emits a literally embarrassing cloud of smoke every time the truck is starting after s... read more

Jasmin 

on BBB

7 years ago

I have had a horrible experience with the service department here at Sommers Buick. They made promises to do a repair on my car but didn't commit to it, because they said it wasn't under a special warranty. The problem is they have been running diagnostics on my car since July and always came up with different issues contrary to my initial concern. In November, they found out that my pistons were bad in my car. They kept my car over thanksgiving break, but did nothing because there was an issue with my radiator. I'm assuming... read more