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Somerset at Lakeland

3.6

About this business

Location details

2918 Champions Dr, Bartlett, TN, 38002, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.6247 reviews
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Abron Williams's profile image
Abron Williams 
4 years ago
Abron Williams's profile image
Abron Williams 
4 years ago

Usually I don’t make these types of posts but this has to be said: I moved here from out of town and I rented an apartment from Somerset Apartment Management, LLC particularly Somerset at Lakeland...and this has been by far the worst experience I’ve ever endured with renting an apartment! I haven’t been here a whole month. Just 21 days!!! How do you get keys to an apartment that’s not cleaned with dishes and food along with hangers left from the last tenant that was evicted? Plus the place infested with fleas! Now I have fle... read more

Business response:

Abron, Thank you for speaking with me today and I'm happy that we were able to come to an agreement. Please update your review. Thank you 

Jéssica Camargo's profile image
Jéssica Camargo 
5 years ago

horrible, my neighbor uses the charcoal grill around the wooden stairs, causing a risk of fire, the condo is dirty, the apartment is not detected against insects, the administration has been informed about all these problems at least 3 times I've emailed it to management to talk about it, but they don't seem to care about the quality of the condo. I really don't recommend this place anymore 

Jennifer Loree Auvenshine's profile image
Jennifer Loree Auvenshine 
recommend  Recommended
5 years ago
Alaa Sukker's profile image
Alaa Sukker 
recommend  Recommended
5 years ago

lived here for nearly 10 years now, THE BEST staff ever, maintenance jobs is instant, as you know maintnance is the most important issue in renting apartments, and the maintnance here has been great forever... office staff is as friendly as it gets... thanks to Mellisa, Hillary, Bonnie, Somer, Cammy, Cooper, Olivia, Tommy, Khyrie, Roger, and to all of Somerset staff.. 

Marife Macaraeg's profile image
Marife Macaraeg 
5 years ago

I don’t understand what kind of record management this office is running. I renewed my lease two months ago, stretching us out until June next year. So tell me why I go home and find a note at my door stating my lease expired and that I have to pay month per month with a balance due by tomorrow.... two days ago I had to drive and leave work for an hour because they didn’t have a copy of my key... so disorganized! This is causing your residents their time! By the way, I have copy of my lease, and a copy of my bank statement p... read more

Alexandria Askew Brown's profile image
Alexandria Askew Brown 
5 years ago

Haven't got any complaints and looking forward to renewing our lease for the 3rd year in July! Great School District! 

Toni Coger's profile image
Toni Coger 
6 years ago

I've lived in apartments for few years and customer service getting worse than when I first moved in under new management.... I'm looking at other comments and responses that begin with 'First of alll... 'wow- unprofessional 

Mary Ann Meinders's profile image
Mary Ann Meinders 
6 years ago

Loved living there but....management has a seriou sissue. Tirned over a balance dure of 879.00 after ive paod 400.00 of it. Been yrying to get on conyact withelissa the site manager and am being told always busy. Ivespomen with her twice about the issue and was told she will call back and never does. She cam never keep frony desk help and when she does they are rude and hayeful. Now this is on collection and they expecte to pay another 400.00 Not goimg to happen! Sendong rest that is owed and then will be done. So sas this g... read more

Frequently asked questions about Somerset at Lakeland

How is Somerset at Lakeland rated?

Somerset at Lakeland has a 3.6 star rating with 247 reviews. 

When is Somerset at Lakeland open?

Somerset at Lakeland is closed now. It will open at 10:00 a.m. 

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