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Smokey Bones Bar & Fire Grill
- Sports Bars
- Providence, FL
About this business
Location details
3901 US-98, Providence, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service here is consistently awful. Our experience with take-out has been pretty bad the last few times. Long waits for take-out food (quoted 20 mins, waited 50+ minutes), get home to find the wrong item in one of the containers, etc. It's unfortunate, as this used to be one of our favorite places.
Everything was wonderful! From the moment we walked in the door we were welcomed with a friendly smile, hello and walked to our table. Our server was Austin and he was absolutely the best server we have had at any restaurant in a very long time! Our food came out quick, fresh and hot. It was all so tasty! Best fried pickles I have ever tasted! I made sure to talk to the manager and let her know how happy we were with our experience. We do not live here, but when we come back we will eat here again and we will ask for Austin ... read more
My finance and I came in for dinner on what didn't look like a very busy night. We were seated and waited 15 minutes before we gave up and left. 5 or 6 waiters walked past our table without acknowledging us or taking a drink order. Terrible service. We went to Outback instead.
Business response:
Amber Horton, we regret to hear that you had this experience with us. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
Awesome Saturday night time. Just need bigger mason jar.
Sad to say our food was cold an my grandaughter was told no refills on her drink bc it was cherry sprite never heard of this any where
sorry to say but very disappointed on their Bbq chicken I wasn't sure it was cook done all the way It didn't have good favor and pork bbq meat was cold.we were there on 4/14/2017
The server Eric was absolutely amazing. The food was good and the Caribbean Cosmo drink could have been a little better. Barely could taste the alcohol.
Awesome place to eat... Great food and service. When you go ask for Eric, he's great really cool guy. Thanks really enjoyed myself, will be coming back soon.
Ok so I'm giving 5 stars for the great tasting food but a 1 star for service we sat at the bar took 5 min to get someone's attention then we waited another 10 just to order a drink then I swear 20 before we could get someone's attention to order food meanwhile had to wave hands to get a drink refill I can honestly say I was disappointed in the bar tenders no one should ever wait over 5 min with a empty glass sorry so we will not be coming back to this smokes bones ever sorry
Business response:
Hi Nina Cartagena-pruden, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
Frequently asked questions about Smokey Bones Bar & Fire Grill
How is Smokey Bones Bar & Fire Grill rated?
Smokey Bones Bar & Fire Grill has a 4.4 star rating with 4,135 reviews.
When is Smokey Bones Bar & Fire Grill open?
Smokey Bones Bar & Fire Grill is closed now. It will open at 9:00 a.m.
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