This profile has been claimed by the business owner or representative.
SmithLife Homecare
- Healthcare
- Rockville, MD
About this business
SmithLife Homecare is an award-winning home care service provider with over 20 years in business. We are a joint project of Charles E. Smith Life Communities and Augustine Home Health Care, combining the services and capabilities of these two respected care providers. We deliver high-quality, compassionate, and diverse health care services—in your own home, or wherever you call home. We provide care in Maryland & Washington DC, licensed as a Residential Services Agency, Home Support Agency, and Nurse Staffing Agency. O... read more
Location details
6101 Montrose Road #203, Rockville, MD, 20852, United States
Get directions
My mom needs a caregiver to help several days a week to give my dad a break. ****** is the BEST caregiver ever! She goes above and beyond to make sure my mom is comfortable. When both parents got sick she made sure mom got her meds and made sure dad was resting!She agreed to extend her hours to make sure there is care. We absolutely adore her. She is the most caring person. Thank you ****** for caring so much. Mom is 89 and dad is 90 so knowing ****** is there gives this son relief knowing the level of care given. Thanks Smi... read more
Business response:
Dear ********************, Thank you so much for your heartfelt review!Were delighted to hear that ****** has been providing exceptional care for your mom and giving your dad a much-needed break. Her dedication to going above and beyond to ensure your mom's comfort, especially when both parents were unwell, truly exemplifies the compassionate home care services we strive to provide at SmithLife Homecare.Its wonderful to know that ******'s willingness to extend her hours and ensure both your parents received the necessary car... read more
The aides were kind, gentle, knowledgeable, respectful and reassuring to my sweet Papa. I so appreciated their intelligence, interest and expertise in caregiving and helping him get better.
We recently started having SmithLife aides, and we are so pleased with both the caring of the aides and the dedication of the other SmithLife staff to helping us as much as they can. They take care of administrative details and are very responsive to any additional needs we have, such as increasing our hours when we both became sick. As a retired lawyer with a graduate certificate in gerontology, I can say that our satisfaction is grounded in knowledge and deep appreciation.
Henry B. The service provided by my main weekday and weekend aids has been of very high caliber. I have never needed personal assistant before this medical problem. I have been slowly doing more for myself but at first I needed much more help and both aids provided the help. Both show concern for my health and well been. Very positive attitude at all times. SmithLife Homecare gets from me a high rating because of the service the aids have given me.
Business response:
Hi Mr. Baez, Thank you for leaving this wonderful review. We are incredibly happy to hear your caregivers did an outstanding job and look forward to recognizing them. We appreciate you allowing us to help with your caregiver services. Many great wishes to you sir from your care team.
I thought the service was terrific. A representative came to my home and explained in detail every document necessary to secure the service and what the service can and cannot do. The two individuals that came to my home post operation were prompt, personable and professional. They assisted me with my personal hygiene, meal preparation and light housekeeping. I only required the service for a short time and was so glad that it offers short term services.
Business response:
Hi Ms. O****, Thank you very much for your wonderful review of our home care services. We are incredibly happy to hear our home care representatives were insightful and detailed. We are also happy to hear the caregivers exceeded your expectations. Please keep us in mind if you need a caregiver in the future and we look forward to helping you anyway we can.
SmithLife Homecare provided excellent support from scheduling to appointment pick-up. Staff were courteous, caring, and compassionate - the three "C's" that one would expect when caring for a loved one. This organization is highly recommended and their culture is excellent!
Business response:
Hi Mr. S*******, Thank you for taking your time to leave this wonderful review. We appreciate the kind words and recognition of our culture. Please continue to reach out to us if you need any of our services in the future or know someone who does. We will do our best to keep impressing you with the three C's. All the best!
SmithLife Homecare was a great help to me when I needed to get my 84-year old mom to and from a doctor appointment. All the team members were super-responsive, extremely helpful and reassuring. The employee who actually picked up my mom and drove her was prompt, warm and friendly, and made my mom feel completely at ease. It was a great service, and I'll definitely be using them again.
Business response:
Hi Mr. Luthringer, Thank you for leaving a review of your home care experience on our profile. We are very happy to hear everything went smoothly with the service provided to your mother. We look forward to recognizing the caregiver who assisted with the care. Please reach out to us if you're in need of our services in the future or know anyone else who is. We are honored to have been your home care agency and wish you and your mother wonderful wishes.
Fantastic experience with this company.
Amazing homecare company. Great caregivers. The office is very responsive. The prices are the best from what we found.
Frequently asked questions about SmithLife Homecare
How is SmithLife Homecare rated?
SmithLife Homecare has a 4.8 star rating with 93 reviews.
When is SmithLife Homecare open?
SmithLife Homecare is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com