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Smith Chevrolet-cadillac
- Auto Repair
- Fort Smith, AR
About this business
Specialize in providing the best automotive buying experience. We sell new and used cars and trucks, service all makes and models and we have a collision center on site for those needed emergencies with your vehicle. We also specialize in internet car sales and have a stellar internet team to assist all of our online customers in the buying or selling process.
Location details
6500 Auto Park Dr, Fort Smith, AR, 72908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I purchased a Nissan Rogue from Tori. She was very thorough with all my questions and was very friendly and personable. I enjoyed my experience with Orr and dealing with Tori. I would recommend that you see Tori if you are interested in buying a car. She is awesome!!!
They tried to gig me for an extra $500 over the advertised price on the truck. THEN the Sales Manager contacted my wife through Facebook while I was still at the dealership and asked her how they could earn my business. I was trying to surprise my family with a new truck, so my wife didn't even know I was at the dealership. Elias was the salesman and he was a nice guy, but the sales manager is a total disgrace to the dealership.
Business response:
Hello Nathan, I do apologize for your experience here at the dealership. I spoke with Elias regarding what happened and would like to speak with you on the phone. My name is Sierra Bryant and you can reach me at 479.646.7301 ext 5317. I hope to speak with you soon.
Wonderful people! From Ike to Scotty to Shane !! All top notch and I love my new 2017 XT5. It is wonderful ! All 3 of our vehicles have come from our local dealer. Thank you guys !!!
Business response:
Wow, what an awesome review! Thank you so much for taking time to share your experience and for shopping at Orr!
This was the worst customer service I have ever received! I will never be going back here. They straight up lied to my husband and I multiple times! We had very hateful people here and they were so disrespectful. They will never be getting any service from me, my family, or friends.
Business response:
Hello Autumn, my name is Sierra Bryant and I am the Customer Experience Manager here at Orr Chevrolet Cadillac. I would like to let you know how sorry I am for your experience here. I am going to message you personally to ask you the details of your experience. Again, I do apologize sincerely for your experience.
Blake Gentry was so helpful in helping me get the perfect first car! He was able to help with pricing, answer all of our questions, and was overall a great help! I couldn't have wished for a better experience. Definitely recommend this dealership and salesman.
Business response:
Thank you very much Cassie! We appreciate your business very much! & thank you for taking time to share your experience with others! We are lucky to have Blake on our team!
I bought a 2016 Silverado today at Orr. Great place to buy your next vehicle. Ask for zack for your salesperson he is awesome!!!
Business response:
Thank you so much for your business, Randy! We truly appreciate you! & we also appreciate you taking the time to share your experience! It means a lot! Happy New Year!
Bought our latest car from here. Sierra Bryant got us hooked up with right salesman and the rest was history. �
Business response:
Thank you for your business and taking time to share your experience, Lee Prince! We appreciate you trusting us with your car buying needs!
Always great service! Adam is awesome! It's the only service center I've ever used for my Camaro!
Business response:
Thanks Ms. Devine, glad we can keep your Camaro in tip-top shape!
Great service. Blake Gentry and Troy Horn were great salesmen and very helpful and welcoming to make you feel like family. Also GSM Douglas Eubanks cut us a great deal thanks to ORR MAXX FS.
Business response:
Thank you Teresa for you business and your review! It means so much to Blake, Troy and Doug, along with the entire ORR Family!
Frequently asked questions about Smith Chevrolet-cadillac
How is Smith Chevrolet-cadillac rated?
Smith Chevrolet-cadillac has a 4.2 star rating with 454 reviews.
When is Smith Chevrolet-cadillac open?
Smith Chevrolet-cadillac is closed now. It will open tomorrow at 8:00 a.m.
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