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Smith Chevrolet-cadillac
- Auto Repair
- Fort Smith, AR
About this business
Specialize in providing the best automotive buying experience. We sell new and used cars and trucks, service all makes and models and we have a collision center on site for those needed emergencies with your vehicle. We also specialize in internet car sales and have a stellar internet team to assist all of our online customers in the buying or selling process.
Location details
6500 Auto Park Dr, Fort Smith, AR, 72908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I went here to get a new/newish car and was happy to find out I was approved but the salesman told me I needed to make a decision right then or he couldn't help me the next day!? I hadn't even test drove anything! Needless to say you gave me an ultimatum and I went somewhere else and got an amazing car!! Wish this would have been different! �
Business response:
Valoree Torres, my name is Sierra and I am the Customer Experience Manager here and I am sorry that you had a negative experience here. That is most definitely not the kind of experience we strive to create for our customers. I appreciate you bringing it to our attention and I will most definitely look into what took place. Thank you for giving us the opportunity to earn your business and if there is anything that I can do for you in the future, please call me at 479.646.7301 ext. 5317 or email me at sbryant@orrautopark.com.... read more
Orr Chevrolet was an awesome place to shop for a car. I got an amazing car for a great price and my salesman was awesome to work with. I would definitely recommend buying a car from them!
Business response:
Dana Messmer-Robison, thank you very much for your review! We appreciate you taking time out to write a review and we appreciate your business!
Orr Chevrolet Cadillac was exceptional to work with in purchasing a vehicle. Reasonable prices, excellent staff, and pleasant experience. We highly recommend Orr and will use them again when we are in the market for another car. Thanks Austin, Damon, and Jared!!!
Business response:
WOW! Well, isn't that an awesome review!? Thank you so much Dawn Kemper for taking the time to share your experience! It really means a lot to our staff here! & Thank you for your business!
Will not be going back to Orr.... this is the second bad experience my husband and I have had!
Business response:
Hello Jennifer, I do apologize for your negative experience that you had here. That is most definitely not the kind of experience we strive to create for our customers. I am going to message you personally to hopefully find out more about what happened so that we can have the opportunity to fix the issue as well as prevent it from happening again in the future. Thank you for bringing it to our attention. We appreciate you.
Heath was great! The staff really worked to get us the best deal:)
Business response:
We appreciate your business! & thank you for sharing your experience!
Heath was awesome today and I got my first brand new car I love it ... Thank you so much
Business response:
Congratulations on your first brand new car! That is exciting! Thank you for allowing us the opportunity to earn your business! We appreciate you!
Thank you Savannah & Chris, and everyone else here at Orr!! You guys made my first vehicle purchase experience simple, fun, and easy!!
Business response:
YAY! We are so glad that you enjoyed your experience here! That's we strive for with each customer. Thank you for your business! We appreciate your awesome review, too!
Very pleased with the service I received. Had it detailed and they made it look brand new again. Defiantly going back �
Business response:
Britt Cooper, thank you so much for your business! Thank you for taking time to share your experience! We love happy customers and 5 star reviews! :)
I had an awesome experience at Orr. Heath was very helpful & took good care of my needs. I will recommend him to others!
Business response:
Diana, we are so glad to hear about your awesome experience with Heath! We are lucky to have him on our team! Thank you for your review and recommendations!
Frequently asked questions about Smith Chevrolet-cadillac
How is Smith Chevrolet-cadillac rated?
Smith Chevrolet-cadillac has a 4.2 star rating with 454 reviews.
When is Smith Chevrolet-cadillac open?
Smith Chevrolet-cadillac is closed now. It will open tomorrow at 8:00 a.m.
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