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Smart Toyota Parts

4.3

About this business

As Wisconsin's largest Toyota dealer, our Parts Department houses thousands of genuine Toyota parts and accessories. Available for online parts orders, or you're always welcome to visit our retail Parts & Accessories store for DIY maintenance projects, or to find that perfect gift idea for the auto enthusiast. 

Location details

5901 Odana Rd, Madison, WI, 53719, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.3322 reviews
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Patricia Zimmerman's profile image
Patricia Zimmerman 
recommend  Recommended
4 years ago

Good experience. Will be back when it is time for a new car. 

Business response:

Thanks so much Patricia for the recommendation ~ we really do appreciate it and look forward to help you find your perfect Toyota when you're ready! Until then, drive safe! 

Doug Spangler's profile image
Doug Spangler 
recommend  Recommended
4 years ago

Fast easy no B.S. Deal. I liked the fact that all the transactions and determining the value of my trade was done right at the front desk. No hiding in offices. Everyone I dealt with was professional and did an excellent job. I ended up at Smart because the first Dealer I went to was none of the things I mentioned above. 

Business response:

Thank you so much Doug for the recommendation. We really appreciated the opportunity and glad you found value in our transparency during the entire process. Take care! 

Abel A Lao's profile image
Abel A Lao 
recommend  Recommended
4 years ago

It was a fast smooth transaction upon trading in my car for a trd pro taco. Eric was my sales person and everything was professionally done and take care off. Couldn’t ask for a simple trade in and going home with a new car thanks. 

Business response:

Outstanding Abel, and congrats on your TRD Pro Tacoma! Very exciting. Enjoy it, and thank you so much for the recommendation. We appreciate it. 

Lacey Lee's profile image
Lacey Lee 
4 years ago

Smart Toyota has the worst communication of any company I have ever dealt with. I have questions about a claim on the interior protection package I bought on my new Rav4 in June 2020 and the details guy ghosted me and will not respond to my emails or calls. I had another issue in which I was promised windshield wipes as part of the protection package and after asking the salesperson several times I gave up until I had this other issue with the claim. I filled out a contact us form on their website and it said a manager would... read more

Business response:

Hello Lacey. I apologize for your frustration in contacting a few of my teammates. I have provided this information to our management team, and if there is any additional information you'd like to share with us, please email me at Social@smartmotors.com. Thank you and again apologize for any inconvenience this has caused. Blane E. 

Jim Young's profile image
Jim Young 
recommend  Recommended
4 years ago

Austin Frye was fantastic with the sales process and Kevin Young closed the deal for us so we knew what to expect with a bottom line price. 

Business response:

Thank you so much Jim for the recommendation. We really appreciate it, and congratulations on your new vehicle ~ enjoy! 

Travis Miller's profile image
Travis Miller 
4 years ago

They sold my wife a used highlander at top blue book price car radio did not work properly they said they put a new radio yet all saved Bluetooth settings from before were still there they said that was stored in car not radio ,radio was still resetting and having problems took it back still same thing you would think they could fix there problems for a customer that bought a used 20000 $ car no matter what you would think they would want that customer happy but instead they treated my wife like she was stupid and gave her t... read more

Jennifer Stamn's profile image
Jennifer Stamn 
recommend  Recommended
4 years ago

Just picked up our new Venza the other day...LOVE IT!!! Gary was our sales person, he was extremely knowledgeable of the vehicle and had everything ready for us upon our arrival. Netanya was our finance person, she was great! She had things well prepared so we could hurry and get out of there to enjoy the excitement of our new Venza! She also made the finance experience pleasant and relaxing and not “stiff and awkward” that some business transactions can sometimes be. Smart Toyota is the greatest Toyota dealership around and... read more

Business response:

Happy New Venza day, Jennifer. What a beautiful vehicle and one you will continue to love for many many years. Congratulations, and thank you for the recommendation! 

Jenny Bran Anderson's profile image
Jenny Bran Anderson 
recommend  Recommended
4 years ago

Al did a really great job and gave us the best deal. 

Business response:

Thank you so much Jenny ~ we really appreciate the recommendation! 

Elizabeth Marie's profile image
Elizabeth Marie 
recommend  Recommended
4 years ago

Everyone there was super friendly and helpful! Kevin contacted me right away about my interest in one of their vans. He kept me informed along the way and made sure we had the info we needed before arriving for our scheduled test drive. Jessica was our sales person and she was awesome! She went above and beyond our expectations! Extremely professional, super friendly, very willing to listen and work with us to give us the best deal and very courteous. We got an incredible deal on our van and were very happy with the service ... read more

Business response:

She looks beautiful! Congratulations Elizabeth! Enjoy it, and we appreciate the recommendation! 

Frequently asked questions about Smart Toyota Parts

How is Smart Toyota Parts rated?

Smart Toyota Parts has a 4.3 star rating with 322 reviews. 

When is Smart Toyota Parts open?

Smart Toyota Parts is closed now. It will open tomorrow at 7:00 a.m. 

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