Slomins

Roxanne S. 

on BBB

8 years ago

The WORST OIL COMPANY EVER!!!! In December they delivered oil and broke my gate. I have been trying to put a claim in ever since. They keep telling me they are mailing and email the form that needs to be filled out and I never get it. I called them 6 times. I called today (2/**/17) for an appointment for them to service the boiler, the earliest appointment they could give me was June **. Are you kidding me!!!! I can't wait for November when my contract is up because I will Never sign with them again!!!!! 

N. D. 

on BBB

8 years ago

Do not use Slomin's heat service, the guy came and didn't fixed the issue. I called again and the same guy came and didn't fixed the issue, one bedroom doesn't have heat. So I have to call another company to fix the issue. Stay away from Slomins. Thanks, 

J. G. 

on BBB

8 years ago

On Monday, October **, 2016; BBB printed an article in Newsday that denotes that BBB encourages responsible marketplace behavior and its symbol stands as a beacon for business reliability, integrity and honesty. BBB accredited businesses meet our standards for trust. Thereafter under the caption of oil companies/service is listed SLOMIN'S INC, *********** ** ###-###-####. First let me say that there customer response time leaves a lot to be desired. For instance. I am a good standing customer with Slomin's. I called to have ... read more

a. g. 

on BBB

8 years ago

this is the most devious company in oil heating business. I called for emergency repair, I was told a repair man would be their in a few hours. I guess 8 hours later after numerous calls and being told your next, still no show. after 10 hours I was told by a nasty rep , I should have been told it could take 24 hours for a repair man to come and make repairs. these people promise the world and give no service run don't walk to another company 

Joseph F. 

on BBB

9 years ago

DO NOT USE!!!!...The man who came to the house for a boiler service was RUDE, OBNOXIOUS & INCOMPETENT. Every time I asked a question, his response was "you don't need to know that" and while he should have been working all he did was complain about he ****** his job was. He took the drain out of the washing machine to bleed the system and forgot to put it back; we didn't notice and when we went to do a load of laundry the ENTIRE basement flooded! I called customer service at least 5 times and NOT ONCE did I get a return call... read more

E. O. 

on BBB

9 years ago

I called Slomin's because they are the oil company I used and have a contract with them on Wednesday July **, 2016 approximately 7pm. The gentleman I spoke to the phone said he can get somebody out to me that night. I said I have 2 young children and I have to pick my mother up from the airport. That wasn't a problem, so we set up an appointment for Thurday July **, 2016 for the morning before 1pm to be precise. I took the day from work and woke up at 6:50am. Around 9:15am I called them to let them know my doorbell wasn't wo... read more

H. S. 

on BBB

9 years ago

First of all, this company does not disclose verbally that you are signing a 5 year contract when you inquire and enter into a service agreement with them. You need to be aware that if you sign a contract with them, you will most likely be locking yourself into 5 years of service, and will have to pay exorbitantly high fees to be released from the contract. This to me is absolutely absurd, as so much can change in a 5 year period. I have no doubt that Slomin’s is taking advantage of its customers in this manner, and making l... read more

G. L. 

on BBB

9 years ago

In 2012 I've signed a Contract with Slomin to deliver Oil to my house, Since my contract was for a year , my understanding after the year is over, Slomin's Would continue to deliver oil until the customer says stop. On April 14th,2014 I called Slomin's to stop delivery, because at the time my broiler was not working and I started to look into converting to Gas; They failed to stop the delivery and charged me closed to $500 for the delivery. I called them back and told him that I didn't want the delivery and made it clear tha... read more