Sleep Number's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Sleep Number

4.7

About this business

Location details

9900 Southbound IH 35 W400, Ste W400, Austin, TX, 78748, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.7542 reviews
Select a rating
Juan L's profile image
Juan L 
2 years ago

Sleep Number is a great company with outstanding products. We're on our second purchase and we're very pleased with everything. 

Terrance S's profile image
Terrance S 
2 years ago

Best purchase we’ve ever made. Best night’s sleep that we’ve had for months! 

Allie L's profile image
Allie L 
2 years ago

Excellent experience!! Great customer service! Fast and friendly and the set up went smoothly! Thank you! 

Jefferson L's profile image
Jefferson L 
2 years ago

Sleep Number sold us their top-of-the-line bed for almost $10K over a month ago. However, it did not work right for over one month. They installed and set up a bed that had a broken pump so we couldn't sleep in. Just over a month later they sent a pump so we can finally sleep in the bed. However, it was uncomfortable due to such poor quality of service. They said we cannot return the frame portion of over $3K. Please help. This is utterly poor customer service 

Kathy S's profile image
Kathy S 
2 years ago

I was told that my flex fit base had a 15 year warranty. It really is only a 1 year warranty. After that it is basically worthless. I was very disappointed that my 1 1/2 year old base is having issues and I have to pay for shipping of the part and for installation of the part. This has really has given me a negative sleep number experience. I will not recommend this to my friends. 

Kim D's profile image
Kim D 
2 years ago

Customer service is great, very responsive and helpful when we decided to switch beds. Even got some credits towards our balance. Excellent service, 

Graig G's profile image
Graig G 
2 years ago

It was a great experience with sleep number. It was easy and fast! 

Denise B's profile image
Denise B 
2 years ago

Customer service at the Springfield Mo location is great. No high pressure sales, the products sell them self 

EDDILEE M's profile image
EDDILEE M 
2 years ago

Great products! My sleep number bed has been a life changer. They Have definitely surpassed my expectations. 

Frequently asked questions about Sleep Number

How is Sleep Number rated?

Sleep Number has a 4.7 star rating with 542 reviews. 

When is Sleep Number open?

Sleep Number is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com