Signature Pointe Apartments

Jodi W 

on BBB

3 years ago

Since Bell has taken over the apartments that I reside, it has continually gone downhill. I have lived here for almost 5 years and this has been the worst company yet. Currently the trash compacter has been broken for approx. 3 weeks. There are BUZZARDS around the tennis courts and trash is flowing out into the drive into the complex. The manager sent out a couple of emails notifying us that the trash company is to blame and they are working on it. They won't take responsibility for the way the community looks - although thi... read more

Kim R 

on BBB

3 years ago

I currently live in Apartments in Charlotte, NC now named **** ********* due to the new acquisition. In recent months I have noticed this property QUICKLY becoming a SLUM! I was one of the first residents to move into the apartments while still under construction. ********* was beautiful, well maintained and the property managers were very professional. They worked hard to resolved maintenance issues and to keep the property up. I'm very concerned NOW!!!!! I constantly smell marijuana from my neighbors, which seeps into my a... read more

Andrea V. 

on BBB

4 years ago

They have acquired our apartment complex in Jacksonville, FL called CUE Luxury. Every single week, we have a problem. Our problems got so bad with people selling drugs, trashing the place, and the leasing office ignoring our complaints, that they finally gave us another unit across the street which we were very happy with. We left them alone once we got the new unit and moved in, only to find out it was not cleaned, there was trash piled up on the balcony and an entire trash can full of trash left, and the thermostat was bro... read more

SOPHIE N 

on BBB

4 years ago

Points to remember if you are thinking about renting for bell partners - 1. If somethings broken they won’t fix it - no matter what it is 2. They will charge your for EVERYTHING, and add it onto your rent. 3. The management is not helpful at all. They would rather argue with you than come up with a solution (to their own mistakes) 4. You are on your own. It’s basically like you own a house, expect it’s a ****** apartment you pay $1200/mo for and you don’t get to make any money off it. Seriously, rent somewhere else! 

Nathaniel B 

on BBB

4 years ago

I recently moved into the Piedmont Apartments in Charlotte, NC. I viewed and purchased this apartment virtually, online. Because at the time, I lived in Scranton, PA. And online and virtually it seemed to be as nice as it were advertised. However, that was the worst thing I could have ever done! These people should be put out of business! They get 0 stars! Long story-Short- When I finally arrived to Charlotte, hoping to move into this apartment, there was dirt and hairs in the kitchen and bathroom cabinets from the previous ... read more

Catherine T 

on BBB

4 years ago

If I could give it less than a one star review, I would! Bell recently acquired the property I have lived in since it's opening. A once lovely complex is QUICKLY becoming a SLUM! The billing practices are often screwed up, and they rarely answer the phone. 

Tamara D 

on BBB

4 years ago

This company is extremely unprofessional, unorganized and understaffed. I moved into an apartment in February and as of May my rent bill has never once been correct. Even the initial lease was held up because the rent was incorrect and the prorated amount was incorrect. The office never, and I mean never, answers the phone so it is extremely difficult to get anything handled. Now they are closed for Corona virus so it is impossible to reach them because they still don't answer the phone. I have called more than 40 times over... read more

Buket O 

on BBB

5 years ago

Just don't even know where to begin and I know that you could care less about any of your tenants complaints, you only care about your bottom line-- you have made that very clear in your business style. I have been miserable in my entire time at your Dominion Property. Your predatory, deceitful and contentious employees, especially Jodi the Community Manager, have flat out lied to us on so many occasions, I am not even going to sit here and waste my time on typing them. I have seriously never felt like a victim more in any o... read more

Kim S 

on BBB

5 years ago

My daughter has provided a 60 day notice to vacate. She has a 5 month old baby and her circumstances necessitate her leaving this property. Thus far they have made NO effort to find a replacement tenant, instead would much rather ruin a young mothers credit and not take her circumstances into account. She had to put up with so much at their property in Wilmington (Mayfaire Flats), from constant flooding in the apartment every time it rained, to a stove that wasn’t even useable upon occupation of the property. Always claiming... read more