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121 Ferguson Road, Cape Saint Claire, MD, 21409, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
So I just left the Lexus of Annapolis dealership at 11am and was turned away because I didn't have an appointment for my scheduled maintenance?! I wasn't even given the option to wait?! I will not be returning back. Poor customer service. I'm sticking with Lexus of Rockville.
Business response:
Philo, we apologize that we were not able to accommodate you today without an appointment. Unfortunately from time to time when we are heavily booked, we do require an appointment. Providing excellent customer service is something that we take great pride in. We always try our best to be as accommodating as possible, so we do apologize for any inconvenience this may have caused you. Should you have any questions, please don't hesitate to give us a call anytime. Thank you.
Absolutely love this dealership. Everyone is very friendly and accommodating. I will never purchase form another dealership. Chris Thomas and Jason Kulp are amazing.
Business response:
Thanks Jennifer!!! We appreciate your business and are happy to have you in our family!!
Business response:
Thanks for the high star rating Jermaine!
Business response:
Thank you Gail for taking the time to rate us!!
Business response:
Thanks for the high star rating Johnny!!
I just bought a car from Mr. Jackson and it was a very easy and smooth process. He was very knowledgeable and took very good care of me. He is a pleasure to work with. The dealership was also very nice and a joy to be in.
Business response:
Thanks for sharing a review Christy!! we hope you are enjoying your new car!!
It was very nice. We left with the car my wife wanted. I appreciate it!
Sheehy Infiniti of Annapolis has a 4.8 star rating with 267 reviews.
Sheehy Infiniti of Annapolis is open now. It will close at 6:00 p.m.
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