Sheats Endodontic Group

Joe H. 

on Birdeye

2 months ago

These people are rude, arrogant, condescending and they discriminate against their patients! I waited for over two and a half hours. They had issues with my providers and took it out on me.  Lots of people who came after me were sends before me. In fact they made sure I was the last person there to be seen by the Dr. who whistled maniacally and loudly the whole time I was there. The staff eluded to how strict the office managers (The Dr Wife and Mother) were to work with. The receptionist was training a new person and I was ... read more

Bruce B. 

on Birdeye

2 years ago

No need to ever fear a “root canal” ever! Dr. J is absolutely the man of a root canal. His facility is the happiest I’ve ever been to for dental care.the staff are very informative, thorough and welcoming. A soothing happy ambiance fills the air. It makes a difference. Thank you  

Daniel C. 

on Birdeye

2 years ago

The staff was nice until I wasn't going to pay then the office was very slow and dragged feet. Why do you need to pay for x-rays when the dentist already took them. Can't we have a better system of emailing x-rays? I was told I needed work done and feel like they put something on my tooth to make it hurt. I decided I couldn't afford it and wait to decide what to do. My pain went away in a couple of days. How can I need all this work and then magically I don't? Watch you wallet when going to these places. 

Drake 

on Birdeye

2 years ago

This was possibly the worst experience I've had in an office. The lady checking my teeth constantly told me what i felt and what i didn't feel. 

el mostafa c. 

on Birdeye

2 years ago

Your employee Tanya from hendersonville branch threatened to send my file to collection even though i tried to make arrangement for payment of the bill that took you 2 years to send. First when i had my root canal done, i requested the lady at your nashville office to tell me upfront how much i need to pay out of pocket, she said $300 and i did pay it the same day. Now almost 2 years later, i receive a bill from you telling me i owe $790. I called and offered to pay now $300 to settle that bill but your employee refused that... read more

chris 

on Birdeye

2 years ago

First, I want to point out that I hate writing reviews. With that being said I feel compelled to let everyone know what just happened to me at Sheats Endodontic Group. I made an appointment with them based on a friends recommendation because she said they were nice and very accommodating. My appointment was for Friday morning at 10 in the Nashville office. I wanted Franklin, but due to my busy schedule was unable to make an appointment there. At 8am Friday morning I got a call asking if I could come in earlier. Relucta... read more

Barbara 

on Birdeye

2 years ago

Dr. Shears was very kind and compassionate, offering frequent reassurances during my procedure. He made an unpleasant procedure far more tolerable. 

Cynthia 

on Birdeye

2 years ago

Great Office.. Very clean and professional. I would recommend to anyone. Price has increased but overall great office. 

Joel L. 

on Birdeye

2 years ago

I had an appointment for my son and on the way my car broke down. I was unable to make the appointment. In the haste to get my car and family off the highway I failed to call and let them know the situation (apparently unforgivable mistake). In the month or more since then I have tried to reschedule several times and am told that because I missed that appointment that I am unable to make another until the "administrator" unlocks my account to do so. I am told by the receptionist that she will have the "administrator" co... read more