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Shane Co.
- Jewelry
- Greenwood Village, CO
About this business
We are open and excited to see you! In addition to visiting us, you can also schedule an in-store appointment with one of our jewelry consultants, text with us by sending "friend" to (720) 903-3747, or you can use curbside service Mon-Sun until 5pm for convenient order and service pickup. Shane Co. is proud to be Denver’s top family-owned jewelry store featuring engagement rings, wedding bands and fashion jewelry.
Location details
9790 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedI went into Shane Co this past week with a request. My husband and I had purchased our rings there 36 years ago. This past April my husband passed away. We had a matching 3 ring set. I wanted to know if it would be possible to size the rings and solder my husband's ring onto mine. My sales associate said of course. So to make a long story short, they sized all 3 rings, rebuilt the prongs on my diamond, built up the rings where they had worn down over the years, replaced a diamond chip on one of the rings, cleaned them, solde... read more
Business response:
We're so glad to hear that we could help with something so meaningful. Thank you for your review, and we will be sure to pass your kind words along to Keith and his team. We look forward to taking care of your and your husbands rings for many more years to come!
From the minute we walked in we were rushed through, high pressure sales people made our experience feel impersonal and frustrating. As soon as we told Jessica we weren't buying that day we were pushed off to another higher pressure salesman. This was the worst jewelry store experience ever! Not only will we never set foot in a shane co store again, we will be sure to share our experience with anyone we can.
Business response:
Hi Jamey, we’re so sorry to hear about this - this is definitely not the experience we would ever want you to have in our store. Could you please send a good email or phone number to contact you at to social@shaneco.com? We look forward to hearing back from you so that we can help to resolve this issue.
Business response:
Thank you for taking the time to leave us a review, Derek!
The best place to get jewelry. They take fabulous care of you. My husband bought my engagement ring here and we will be back for a wedding band.
Business response:
Rachel, we're so happy to hear you had a great experience in our store! We look forward to helping you find your perfect wedding band!
Thumbs up for d wonderful ambience that helped me find my perfect gold band and my more than perfect Ruby as a first anniversary ring.. n Two thumbs up for the accuracy certificate and lifetime free maintenance facility. . I am more than happy with my choice. . I trust Shane Co..
Thanks for rushing the repair on my ring since I traveled from out of state. It looks amazing! Happy customer for 15 years!!
Business response:
Thanks for reaching out and sharing with us, Dawn! We love hearing about positive experiences at our store. We're thrilled to be your jeweler for life!
I purchased my wife's wedding set 23 years ago and we lost one diamond ! 23 years ago, and they replaced everything for free thank you Shane company !
Business response:
You're very welcome Steve! We're thrilled to be your jeweler for life. :)
I absolutely love my ring, it's beautiful and the selection process was low stress and low pressure. My fiancé went with a larger diamond than I'd expected because we were given a great level of personal attention and the chance to look through several diamonds to pick our favourite. The only downside was he checked in all last week asking for his ring to be ready for pick up Saturday, and when he arrived to pick it up -- the ring was nowhere to be found. Eventually they found it filed under the wrong letter... so thank good... read more
Business response:
Congratulations on your engagement, Mandie!!! Thank you so much for your review. We're very concerned about your fiancé's experience and appreciate you sharing it with us. We will be sure to pass this on to the store's management team. Again, congrats and best wishes!
Frequently asked questions about Shane Co.
How is Shane Co. rated?
Shane Co. has a 4.6 star rating with 2,022 reviews.
When is Shane Co. open?
Shane Co. is closed now. It will open tomorrow at 12:00 p.m.
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