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Shane Co.

4.5

About this business

At Shane Co., you will find the state's largest selection of sparkling engagement rings, wedding rings and loose diamonds at the best value. As a Direct Diamond ImporterTM, we buy our stones from the diamond cutters, avoiding all middleman markups, and then pass the savings on to you. Our customers get a larger, more beautiful diamond for their money. Shane Co. also offers thousands of fashion jewelry designs, including many exclusive styles, with diamonds, rubies, sapphires and pearls. Whether you are purchasing a gift for ... read more

Location details

2530 N Main St, Walnut Creek, CA, 94597, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5509 reviews
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Dana Kramer-Rolls's profile image
Dana Kramer-Rolls 
recommend  Recommended
2 years ago

I wrote one glowing review after the warm and trouble free order for a simple gold wedding band— by chat, complete with pictures and all kinds of help. Here is a second. The order came promptly, in a FedEx box large enough to hide the contents, and when I opened it it was beautifully presented, wrapped in a pouch and two nested boxes. If and when I have other jewellery needs I will go directly to Shane. This was after a disaster of lost orders, wrong item, and sloppy handling… See more 

Filomena Silva Miller's profile image
Filomena Silva Miller 
recommend  Recommended
5 years ago

You can’t be their warranty for life. 

Allen Martin's profile image
Allen Martin 
5 years ago
Allen Martin's profile image
Allen Martin 
5 years ago

I was completely misled, as my agreed purchase was not what was represented to me, both online and with customer service reps. I was told that they would fix the issue and if the new purchase cost more, they would handle that on thier end. The customer service reps made false claims of thier quality and assured me there would be no missing nacre. The necklace came in with tons of blemishes that had missing nacre. I was also told that the picture online was a picture of the pearls I was ordering and that was not true either. ... read more

Sonia Bush's profile image
Sonia Bush 
recommend  Recommended
5 years ago

Awesome place. Great staff. 

Samantha Epstein's profile image
Samantha Epstein 
6 years ago

We bought a new engagement ring and matching wedding band for our anniversary here. Sarah at the Concord store help us find exactly what we wanted in our price range. Every time I have gone back to have my ring clean the staff have always been extremely helpful and kind. Great customer service and incredible selection of jewelry. I always recommend Shane Co! 

Samantha Bacher's profile image
Samantha Bacher 
recommend  Recommended
6 years ago

We bought a new engagement ring and matching wedding band for our anniversary here. Sarah at the Concord store help us find exactly what we wanted in our price range. Every time I have gone back to have my ring clean the staff have always been extremely helpful and kind. Great customer service and incredible selection of jewelry. I always recommend Shane Co! 

Adriana Perez Borrero's profile image
Adriana Perez Borrero 
6 years ago

Had a great experience here! Felt very welcomed, not judged by the way we “look” or when we told our salesperson Naomi what our price range was for our wedding bands. She definitely worked with us, suggested beautiful rings and knew exactly what we wanted! Naomi was definitely helpful, super friendly and explained in every detail how Shane Co works. Can’t wait to get our rings! 

Pamela Costa's profile image
Pamela Costa 
recommend  Recommended
6 years ago

Amazing selection, beautiful value and great customer service 

Business response:

Thank you so much for the wonderful recommendation! Stunning ring :) 

Frequently asked questions about Shane Co.

How is Shane Co. rated?

Shane Co. has a 4.5 star rating with 509 reviews. 

When is Shane Co. open?

Shane Co. is closed now. It will open tomorrow at 9:00 a.m. 

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