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Shane Co.

4.5

About this business

At Shane Co., you will find the state's largest selection of sparkling engagement rings, wedding rings and loose diamonds at the best value. As a Direct Diamond ImporterTM, we buy our stones from the diamond cutters, avoiding all middleman markups, and then pass the savings on to you. Our customers get a larger, more beautiful diamond for their money. Shane Co. also offers thousands of fashion jewelry designs, including many exclusive styles, with diamonds, rubies, sapphires and pearls. Whether you are purchasing a gift for ... read more

Location details

2530 N Main St, Walnut Creek, CA, 94597, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5491 reviews
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Dana Kramer-Rolls's profile image
Dana Kramer-Rolls 
recommend  Recommended
2 years ago

I wrote one glowing review after the warm and trouble free order for a simple gold wedding band— by chat, complete with pictures and all kinds of help. Here is a second. The order came promptly, in a FedEx box large enough to hide the contents, and when I opened it it was beautifully presented, wrapped in a pouch and two nested boxes. If and when I have other jewellery needs I will go directly to Shane. This was after a disaster of lost orders, wrong item, and sloppy handling… See more 

David's profile image
2 years ago

nice pressure free shopping Bought my wife's engagement ring here. They sales people were very helpful in selecting the setting and the stone. I didn't know much and they sat down and explained things to me. They held the ring for an extra long time so I didn't have to take it home and hide it from my wife. I don't think they work on commission so it's a nice no pressure place to shop. Their selection is decent and changes frequently, but the popular styles seem to stick around. 

Jennifer's profile image
2 years ago

Helpful not too pushy, selection ok I bought my wedding band here. They don't have a huge selection, and a lot of it was too guady for my taste, but the service is good. They offer free cleanings and maintenance of my ring so that's a big plus. I went in many times before making a purchase and it was never high pressure. 

samantha's profile image
2 years ago

what a waste i have had my 2 sets of earrings from shane for the past 8 years, and i wear them almost every day. i finally made the trip over to walnut creek to have them straighten out the posts .. they were busy so we were there for almost an hour after i gave the man my earrings. when ha gave them back he had cleaned them which was nice.. i put them right in my ears and left. on the way home i took them out to examine. the posts were just as crooked as before! wtf what a waste 

Ana's profile image
2 years ago

Great service, honest and low pressure I like this store so much becuase you can actually walk out without something. The sales people are more like counselors, willing and helpful in everyway. They are knowledgeable and are honest, everything they have ever told me has been confirmed with outside services. The selection is great and there is pleanty of great parking. 

smile's profile image
2 years ago

Okay Jewlers If you live in the Bay Area you have probably heard about these great jewlers and all and how they have such a great big selection, etc,etc. But really, they are not all that they fessed up to be. Their selection is only medium and some of their pieces are not very nice. Also the sales people aren't very helpful but not many people go to this Shane Co. so I am not surprised. When you've seen Cartier, you've seen everything. But still, Shane Co. is nice. 

Filomena Silva Miller's profile image
Filomena Silva Miller 
recommend  Recommended
4 years ago

You can’t be their warranty for life. 

Allen Martin's profile image
Allen Martin 
5 years ago
Allen Martin's profile image
Allen Martin 
5 years ago

I was completely misled, as my agreed purchase was not what was represented to me, both online and with customer service reps. I was told that they would fix the issue and if the new purchase cost more, they would handle that on thier end. The customer service reps made false claims of thier quality and assured me there would be no missing nacre. The necklace came in with tons of blemishes that had missing nacre. I was also told that the picture online was a picture of the pearls I was ordering and that was not true either. ... read more

Frequently asked questions about Shane Co.

How is Shane Co. rated?

Shane Co. has a 4.5 star rating with 491 reviews. 

When is Shane Co. open?

Shane Co. is closed now. It will open at 9:00 a.m. 

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