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24-hour emergency care, Heart Center, inpatient and outpatient services, minor emergency care, Shivers Cancer Programs, surgery center, and a Skilled Sub-acute Care Program for transitioning from ICU to home care. Valet parking is available at the patient drop-off/pick-up point. A limited parking area for visitors is also available.
1201 W 38th St, Austin, TX, 78705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to 11:59 p.m. | |
Tue | 12:00 a.m. to 11:59 p.m. | |
Wed | 12:00 a.m. to 11:59 p.m. | |
Thu | 12:00 a.m. to 11:59 p.m. | |
Fri | 12:00 a.m. to 11:59 p.m. | |
Sat | 12:00 a.m. to 11:59 p.m. | |
Sun | 12:00 a.m. to 11:59 p.m. |
I had great care in the ICU. Nurses were wonderful and feel that their care definitely led to my recovery. Am at home now after the saddle embolus and rehab hospital. I can’t thank the nursing staff enough!
Business response:
Our hospital aims to deliver high quality care. Thank you for sharing this feedback with us! We wish you good health and wellness. -Ascension Texas Community Manager
I was at seton on 38th yesterday and I had the best team from the nurse I had from 10:40 am to 12:49 pm . I then went to get my LP done and person that did it was amazing and his Radiology team was very good in keeping me calm. When I went to lay flat for an hour I had two wonderful nurses 👩⚕️ 👨⚕️ that took care of me. Thank you Seton so very much for your good care for me.
Business response:
Our care teams aim to deliver high quality care. Thank you for sharing this feedback with us! -Ascension Texas Community Manager
The Staff here was awesome!!! They did their jobs with a smile on their face. 4th Floor Hall 468. I was very impressed with the service, Even when the overwhelming of the pandemic. Keep up the GREAT WORK TEAM SETON 4TH FLOOR!!!
Business response:
Thanks for the great review! We appreciate you taking the time to leave us your feedback. We are grateful to deliver compassionate care in our communities. -Ascension Texas Community Manager
Not happy with the hospital. Rude icu charge nurse no bedside manners . So I would not recommend this hospital.
Business response:
We are here to listen and take all feedback seriously. If you're willing to discuss this in more detail, please reach out to us at (512) 324-1975 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Texas Community Manager
I recently had my open heart surgery at this hospital, I was there for almost 20 days 5 of which were in ICU. The nurses, doctors, housekeeping, food service everyone-everyone I came into contact with were amazing. Though I am very glad to be home, the encouragement and care I received has allowed me to be home and well! Thank you to EVERYONE for my care I am forever grateful.
Business response:
Our hospital aims to deliver high quality care. Thank you for sharing this feedback with us! We wish you good health and wellness. -Ascension Texas Community Manager
I just wanted to say that I had a great experience with the entire team I was met with today. I felt comfortable, they made me feel heard and found out what was going on. I’ve made the choice to change hospitals for delivering my baby last minute to this location based off the experience I had. Informative, kind and respectful team!
Business response:
Our teams aim to deliver high quality patient care. We love to hear this positive feedback! -Ascension Texas Community Manager
The staff who answer the phones are particularly helpful, especially Matt. Unfortunately, I can't say that the group therapists have the same professionalism and passion for helping. That said, I have only experience with one group for DBT and one therapist. In my all of my experiences in therapy, I have never been kicked out of a group for crying (for crying only a few seconds---before getting kicked out of the Zoom group). I have also never been hung up on by a therapist on the phone (twice in about 24 hours). I sought hel... read more
Business response:
Thank you for the feedback. We would like to work with you directly, so could you please complete this form ascn.io/patientfeedback and we will reach out? Thank you. -Ascension Texas Community Manager
Exelente trato a sus pacientes y muy humanitarios Doctores y enfermeros son ángeles de dios 🙏🏻
Business response:
¡Gracias por los excelentes comentarios! ¡Nos aseguraremos de pasárselo a nuestro equipo! -Gerente de la comunidad de Ascension Texas
Seton main saved my life on multiple occasions. The nurses, doctors, and staff are exceptional and caring. The rooms are clean. The food is good. The labor and delivery care and cardiac wings are exceptional. I wouldn’t want to be treated or cared for anywhere else.
Business response:
Our hospital aims to deliver high quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us! -Ascension Texas Community Manager
Seton Medical Center Austin: Emergency Room has a 4.1 star rating with 1,621 reviews.
Seton Medical Center Austin: Emergency Room is open now. It will close at 11:59 p.m.
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