This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Big Star Honda’s Service Department is the best place in Houston to service your vehicle. Whether you’re in need of regular maintenance or auto repair services, our Honda-trained technicians have the experience and technology to ensure that your Honda is in perfect working condition. Big Star Honda also has an Express Service Lane with no appointment necessary!
11200 Gulf Fwy, Houston, TX, 77034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 3:00 p.m. | |
Sun | Closed |
I did not regret getting my car from big star, Ruth was so encouraging and educative and with that alone it a 100 from me.
They reach to me through email everything was okay
Best dealership. Made everything easy. Super nice and friendly. Helpful. Answered all my questions. Helped work out my deal.
The OTD price quoted was actually 3k more after $200 nitrogen,$400 window tint, $200 prepaid oil changes, $2k extended warranty,$500 GAP. I feel like a moron for buying from this place, but it was my own fault for buying under pressure from my family. The dealership had zero info about the car. I did online research and found out it was a lease return that had been in Louisiana and Michigan. I signed a small print agreement with focus on the quoted price, that was later enlarged to readable size in the finance office with... read more
Big Star Honda reached out quickly with information but I ultimately went with another car. They definitely made the effort, though!
My experience was a waste of my time the sales man had me hurry out there to them like it was so many people trying to buy the Nissan Armada the picture of the truck they have on line is not the tru truck the SUV was trash the dashboard was busted all over the ac did not turn off steady blowing on high had bad leeks from the motor and on top of that the salesman was steal trying to make me buy the nissan Armada which was not even worth what they were asking for had full price in cash in pocket but not for that and that's the... read more
Very professional
They contacted me very quickly, so I made an appointment with them on the next day. When I got there, I made a phone call to inform the salesman who contacted me that I'm already there. But he did not come out and let us stayed in the waiting area for a long time. Then, we told them that we went out to walk around the parking lot when waiting for them ready to serve us. The awful thing was they let us wait in the parking lot half of an hour, but no one came to serve us. A waste of time!
The dealer did contact me in a timely manner with information about the vehicle I asked about. They were friendly and courteous.
Service Department at Big Star Honda has a 4.1 star rating with 509 reviews.
Service Department at Big Star Honda is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com