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Service Department at Big Star Honda
- Auto Repair
- Houston, TX
About this business
Big Star Honda’s Service Department is the best place in Houston to service your vehicle. Whether you’re in need of regular maintenance or auto repair services, our Honda-trained technicians have the experience and technology to ensure that your Honda is in perfect working condition. Big Star Honda also has an Express Service Lane with no appointment necessary!
Location details
11200 Gulf Fwy, Houston, TX, 77034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They made the 5 hour process of buying a car as painless as possible!! I highly recommend them
They are amazing people they’re very helpful
Don’t wast you time with this dealership. They won’t give you a price until you get to the dealership then they have thousands of dollars for dealer add ons then to top it off they add on a 3,000.00 over MSRP for “market adjustment”. Very unethical dealership, shop elsewhere.
Business response:
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager - Martin Carcano - mcarcano@bigstarhonda.com
Poor customer service, multiple attempts to place deposit on Camaro, received 1 email from sales guy. Promise of mgr to contact. Will take our business elsewhere. Plenty of other dealerships happy to take our money.
Business response:
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Martin Carcano mcarcano@bigstarhonda.com
I had to call several times to get help. First call was to Daniel- whom said he would send me a video and did not. I had to call 3 other times including the manager. I also emailed the dealership. Daniel finally sent me a video the next day which showed a dent in the car. If I would have just been given this info in the first place- it would have avoided all the unnecessary calls amd emails.
Business response:
Hi Sonia, We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Martin Carcano mcarcano@bigstarhonda.com
It was a great experience, the car was everything I imagined. Process took longer than expected but I did leave satisfied, that’s all that matters. Would definitely recommend.
Dealer Responded. I asked a question about the vehicle and for pictures and no one responded.
Very responsive
It was good
Frequently asked questions about Service Department at Big Star Honda
How is Service Department at Big Star Honda rated?
Service Department at Big Star Honda has a 4.1 star rating with 509 reviews.
When is Service Department at Big Star Honda open?
Service Department at Big Star Honda is open now. It will close at 6:00 p.m.
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