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Service Department at Big Star Honda
- Auto Repair
- Houston, TX
About this business
Big Star Honda’s Service Department is the best place in Houston to service your vehicle. Whether you’re in need of regular maintenance or auto repair services, our Honda-trained technicians have the experience and technology to ensure that your Honda is in perfect working condition. Big Star Honda also has an Express Service Lane with no appointment necessary!
Location details
11200 Gulf Fwy, Houston, TX, 77034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
When I went in they told me it was a higher price than what I saw on CarGurus. They must have changed it after I called them because they showed the new price on the CarGurus site. Luckily, I had a picture of the original price on my phone. They acted like they were doing me a favor by saying they would match the price. Then they tried to add on a Protection package for $900, saying that it HAD to be included in the sale. I told them no - I didn't need Nitrogen in my tires or a lifetime warranty on the tint (the protection p... read more
Great people to work with. Jo Anne
I was told no reduction in price is possible. I got a call next day saying they dropped $1000. They can do better to make a sale.
very persistent in calling
very persistent in calling
The salesman was really wonderful. Unfortunately the vehicle just did not fit my family's needs at the moment but the salesman provided great information.
Business response:
Thank you for the kind review!
The salesman was really wonderful. Unfortunately the vehicle just did not fit my family's needs at the moment but the salesman provided great information.
Business response:
Thank you for the kind review!
misrepresented the car as a prius five when it was a prius two. The car was in poor condition and the dealership was very rude. The sales manager actually spit tabacco into a trash can while we were sitting in front of him. the original contact person never saw us, and we were pawned off on another person who couldn't provide even simple information on the car. I would not recommend this dealership to anyone.
Business response:
We are so sorry to hear about the customer service that you received from our team and we'd really like to apologize. Please contact our Customer Service Representative Janie at 713-948-1987.
Frequently asked questions about Service Department at Big Star Honda
How is Service Department at Big Star Honda rated?
Service Department at Big Star Honda has a 4.1 star rating with 509 reviews.
When is Service Department at Big Star Honda open?
Service Department at Big Star Honda is open now. It will close at 6:00 p.m.
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