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Serpentini Chevrolet of Strongsville
- Auto Repair
- Strongsville, OH
About this business
Serpentini Chevrolet of Strongsville is an automobile dealership that offers a variety of new and pre-owned cars, trucks, vans and sport utility vehicles. The dealership s inventory of new vehicles includes the Chevrolet Avalanche, Aveo, Impala, Cobalt, Colorado, Silverado, Malibu, TrailBlazer, Uplander, Equinox, Monte Carlo and Tahoe, and Buick LaCrosse, Lucerne, Rendezvous and Terraza. Its new vehicles also include the Lexus RX 330, Toyota Camry, and Pontiac G6, Grand Prix, Solstice, Torrent and Vibe. The dealership s inve... read more
Location details
15303 Royalton Rd, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
False advertising on their deals! Buyer beware! I just went in to serpentini under the impression that we were approved because we got a pre-approval. Walked in and the first thing they did was run my credit. Yes we were approved however, they wanted $1500 down on top of my car as a trade in. I left empty handed, pretty upset. If your going to say credit does not matter and that your job is your credit then why was my credit run before they even asked about my income? I put my faith into this dealership only to be let down.
Business response:
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (440) 878-6700 when you have a chance. Thank you, and we look forward to hearing from you.
RecommendedThe staff is amazing! this is my second lease and I will continue to work with them :) They treat me like family!
Business response:
Thank you for choosing Serpentini Chevrolet Of Strongsville as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Drew Spitz at Serpentini Chevrolet has been so helpful with the purchase of our last two vehicles. Drew goes out of his way to help you and makes you feel comfortable during the buying process.
Business response:
Hi, congratulations on your new vehicle! We're pleased to know Drew has been able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
The service depart is smart and does not do unnecessary work! Dan Knipper and John Moutsios both did a great job with my Corvette!
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
As a loyal GM customer, I found online that Serpentini had the truck I wanted. I drove 4 hours to purchase the truck and we agreed upon a number. Being an out of state resident, the dealership said they will cut us a check for my state taxes. Upon reviewing the documents, they added the taxes to our sales amount without telling us or explaining that the number would go on the sales amount. This made the taxes I have to pay in my state higher than expected and what we agreed upon at the dealership. After emails to our salesma... read more
Business response:
Hi, thanks for reaching out. Here at Serpentini Chevrolet Of Strongsville, we strive for excellence, and are disappointed to hear that you received anything less. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (440) 878-6700 at your earliest convenience. We hope to hear from you soon.
I went into the dealership after reading the ad and thought they were on the up and up. When I left they couldn't help me with the purchase of a truck. I had too much "negative equity" but they promised $5000 over blue book. I guess that doesn't work either. I was told that if we could reach an agreement they would work with financing. Two weeks later I get a letter that says they can't get me financed. When I called about the $500 they tell me they had a financing deal on a used Equinox. So be careful dealing with this shad... read more
Business response:
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (440) 878-6700 when you have a chance. Thank you, and we look forward to hearing from you.
if you are looking to buy a suv, car, trucks
Business response:
Hello, thank you for taking the time to leave us a review. Your recommendation means so much to us and we're happy to have earned it! Take care!
On Friday my boyfriend and I bought our second car from Allen, the experience from start to finish was much better than the experience we had at the Tallmadge location. Allen was a great salesmen and everyone at this location did their best to make sure that I had the car that I wanted , I went there with a card in mind and left with the exact car that I wanted!! I will definitely be purchasing a car from them again when the time comes!!
We bought 2 cars from there today Pietro was amazing I would recommend him to anyone! Thank you Serpentini for our new cars!!
Frequently asked questions about Serpentini Chevrolet of Strongsville
How is Serpentini Chevrolet of Strongsville rated?
Serpentini Chevrolet of Strongsville has a 4.3 star rating with 3,911 reviews.
When is Serpentini Chevrolet of Strongsville open?
Serpentini Chevrolet of Strongsville is closed now. It will open at 9:00 a.m.
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