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Selbyville Holly Kia
- Automotive
- Selbyville, DE
About this business
At Holly KIA, customer loyalty gets you FREE TIRES FOR LIFE, First Oil change & every 5th after that FREE , Guaranteed! Come in, click or call for more info!
Location details
38015 Dupont Blvd, 38015 Dupont Blvd, Selbyville, DE, 19975, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I don’t have enough time to explain everything
I will never buy from Holly Kia again, or any Kia product. Long story short, we paid Holly Kia for a fuel rail sensor and labor, over $200 combined. The day of the appointment, we get there at 8:15am for the appointment, the part wasn't there. They had to go to Felton Kia and get it. We ended up waiting over 5 hours at the dealership, not leaving until after 1pm that day (they refused to give a loaner as it wasn't under warranty). It doesn't end there. We overheard Christie, parts manager, talking to someone at the front des... read more
Business response:
Mr. Palias, We are sorry to hear that you were unhappy with the service you received on your recent visit. This is certainly not typical. But to be clear, you came to us with a generic OBD-Scan diagnosis that was performed for you at a parts store, and you asked us to replace the Fuel-Tank Pressure Sensor (which we did - It’s located under the back seat). Before the service, we asked if you would like us to perform a diagnosis before doing your requested repair. You refused to allow the diagnosis, so we replaced the part per... read more
RecommendedWonderful customer service, always willing to work with you. Dean is great, beyond thrilled with our new car!
Yes !! Great people great customer service awesome place to buy !!!!!!
Business response:
Thanks so much for that great review Todd! We are so happy that you chose Selbyville Holly Kia when it was time to buy your new car! We look forward to continuing to earn your business! Happy travels!
Will never buy another vehicle from this place. All they care about is selling the vehicle. Customer service after the sale is made is a joke.
Business response:
Mr. Droney - We pride ourselves on service after the sale, and we are sorry to hear that you're not pleased. Your review has been forwarded to our General Sales Manager, Pete White, and he will be in touch with you soon. If you have any further concerns, please feel free to reach out to Pete directly at 302-436-2700.
Bob was great. Went above and beyond to get the trim of car that I wanted on to the lot, drove an hour each way today himself to bring the EX model of the Seltos to the dealership just for me to test drive it. Not a lot of muss or fuss over price, met me in the middle and made it as quick as possible, stayed an hour late to finish the deal. The finance manager was also a very nice gentleman and didn't try to upsell me when signing papers. A really good experience over all and everyone was pleasant and easy to deal with. Than... read more
Business response:
Thanks so much for the great review Taylor! We will be sure to pass along your compliments to Bob, and we are so happy to welcome you to the Holly Kia family! Enjoy your new Seltos!
It someone is on your lot for 15 to 30 minutes looking at cars. maybe someone should see if they want help
If you want your credit down the drain and lies after lies then go ahead buy a car from this place. what they did to a friend of mine wasnt right and they screwed her so much
Horrible lesson learned won’t ever go there again
Frequently asked questions about Selbyville Holly Kia
How is Selbyville Holly Kia rated?
Selbyville Holly Kia has a 4.3 star rating with 1,067 reviews.
When is Selbyville Holly Kia open?
Selbyville Holly Kia is closed now. It will open at 8:30 a.m.
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