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Sears Outlet

4.5

About this business

Location details

12001 Sears St, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.52,267 reviews
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Ling Huai's profile image
Ling Huai 
recommend  Recommended
5 years ago

There was a mix up on the fridge that I ordered, and I was given a different model from the one I had originally ordered, with a dent, missing ice maker and base trim. Artem the store manager promptly arranged the delivery of the missing parts and we agreed I would receive a credit for the dent. He was very competent, pleasant to deal with, and prompt to return calls. Thank you for resolving a potentially stressful experience. 5 Stars Artem! 

Kristin Williams's profile image
Kristin Williams 
recommend  Recommended
5 years ago

Vince...honest experience!! 

Venice Grant's profile image
Venice Grant 
recommend  Recommended
5 years ago

I had an amazing experience with Mrs. Leola! She was kind, patient, and efficient. She was very knowledgeable about the products. Greg the store manger was comical and helpful as well. I will be back. :) 

Rashmi Warrier's profile image
Rashmi Warrier 
recommend  Recommended
5 years ago

Trudy was extremely helpful and kind, glad Greg the store manager and the team are here to help us 

Marquita Marie's profile image
Marquita Marie 
recommend  Recommended
5 years ago

Vincent was excellent. He assisted me with picking my appliances needed for my home. I bought 3 major appliances for the price of 1 😊Definitely earned his money! Thank you 

Marco A. Díaz's profile image
Marco A. Díaz 
5 years ago

DO NOT MAKE THE MISTAKE OF BUYING THEIR DEFECTIVE APPLIANCES, IT'S A SCAM! During the pandemic I made the mistake of buying a fridge that was being sold as "New Out of the Box." My old fridge was freezing vegetable and I panicked that I would loose a fridge worth of food during the time when you couldn't really go out. What was delivered to me was a scratched up defective fridge, then while it was delivered the people delivering the fridge damaged the kitchen floor. They literally dragged it through the floor rather than usi... read more

Marco A. Díaz's profile image
Marco A. Díaz 
5 years ago
Amy Ortiz's profile image
Amy Ortiz 
recommend  Recommended
5 years ago

Extremely good prices, excellent Customer Service, and Craig and Demetrious, were so helpful and nice helping to load a washer and dryer in a 6 inch lifted truck! Awesome gentlemen! 😊 

Carmin Nicole's profile image
Carmin Nicole 
5 years ago

I’m very disappointed. I’ve purchased many appliances over the years from Sears Outlet and have always been happy with our purchase. Not this time. We were sold a dish washer that when installed doesn’t work. Now we are out all the money we spent, because it’s out of manufactures warranty and we can’t return the broken appliance we were sold. We will never purchase another thing here. Having had many positive experience in the past I didn’t mind the missing box or owners manual, it’s an outlet store after all, but I mistaken... read more

Frequently asked questions about Sears Outlet

How is Sears Outlet rated?

Sears Outlet has a 4.5 star rating with 2,267 reviews. 

When is Sears Outlet open?

Sears Outlet is open now. It will close at 9:00 p.m.  

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