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Scott & White Medical Center - Temple Emergency Room

3.3

About this business

Location details

2401 S 31st St, Temple, TX, 76508, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.3964 reviews
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James Magee's profile image
James Magee 
5 years ago

Great doctors, but the visitation policy is intentionally designed to actively discourage caregivers from participating in patient care, not to prevent the spread of COVID. By restricting caregivers from the ER, the nurses failed to get a full patient history, and thusly failed to pass needed information to the Provider. Larger hospitals like BUMC have more up-to-date COVID precautions and a visitor policy that lowers the infection risk while allowing some visitation. Even the Baylor Regional hospital has better visitation p... read more

Business response:

Hi James, thank you for taking the time to share your feedback. If you're interested in speaking to a hospital representative about your concerns, please let us know by sharing your information with us via https://bit.ly/ContactUsBSWH and we can have someone reach out to you directly. 

Penny Rogers's profile image
Penny Rogers 
recommend  Recommended
5 years ago

Wouldn't have made it as far as I did without their help. Thank you to Debbie Fisher(Occupational Therapist) & Daryn Schwartz(Physical Therapist) for all your hard work, teaching of tricks & patience with me! 

Business response:

Thank you for taking the time to share your experience with us, Penny! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated. 

Charlotte Putman Larson's profile image
Charlotte Putman Larson 
recommend  Recommended
5 years ago

Professional, caring and courteous staff! Works well during this awful Covid crisis. It’s close by too! 

Business response:

Thank you for taking the time to share your experience with us, Charlotte! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated. 

Desja Hartman's profile image
Desja Hartman 
5 years ago

you have racist people working for you. 

Charlotte Putman Larson's profile image
Charlotte Putman Larson 
recommend  Recommended
5 years ago

Professional, caring and courteous staff! Works well during this awful Covid crisis. It’s close by too! 

Business response:

Thank you for taking the time to share your experience with us, Charlotte! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated. 

Charlotte Putman Larson's profile image
Charlotte Putman Larson 
recommend  Recommended
5 years ago

Professional, caring and courteous staff! Works well during this awful Covid crisis. It’s close by too! 

Business response:

Thank you for taking the time to share your experience with us, Charlotte! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated. 

Ali Annika's profile image
Ali Annika 
5 years ago

First visit - totally recommend. Second visit- no way. 3 north needs to learn how to treat elderly patients and their families during Covid. To allow a patient who is helpless to fend themselves and then fall and never inform the family is a travesty. Could not get information on condition. No one called me back. A patient who cannot speak and report should never be left without advocacy - Covid or not - this should be illegal. 

Business response:

Hi Ali, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, ‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further. 

Ali Annika's profile image
Ali Annika 
5 years ago

First visit - totally recommend. Second visit- no way. 3 north needs to learn how to treat elderly patients and their families during Covid. To allow a patient who is helpless to fend themselves and then fall and never inform the family is a travesty. Could not get information on condition. No one called me back. A patient who cannot speak and report should never be left without advocacy - Covid or not - this should be illegal. 

Business response:

Hi Ali, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, ‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further. 

Ali Annika's profile image
Ali Annika 
5 years ago

First visit - totally recommend. Second visit- no way. 3 north needs to learn how to treat elderly patients and their families during Covid. To allow a patient who is helpless to fend themselves and then fall and never inform the family is a travesty. Could not get information on condition. No one called me back. A patient who cannot speak and report should never be left without advocacy - Covid or not - this should be illegal. 

Business response:

Hi Ali, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, ‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further. 

Frequently asked questions about Scott & White Medical Center - Temple Emergency Room

How is Scott & White Medical Center - Temple Emergency Room rated?

Scott & White Medical Center - Temple Emergency Room has a 3.3 star rating with 964 reviews. 

When is Scott & White Medical Center - Temple Emergency Room open?

Scott & White Medical Center - Temple Emergency Room is open now. It will close at 11:59 p.m.  

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