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3930 Franklin St, Michigan City, IN, 46360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
bought a 2010 ford f 150 . started having problems right after purchasing. i understand it was used but I thought they would stand by vehicle that came off there lot. Want me to cover cost of repairs. I wonder if the owner knows how his customers are being treated ? Buyer BEWARE
After going through hell with a salesman at Team Honda in Merrillville..I contacted a former co worker to see where her hubby sold cars at..She said he was now at Castle Ford in MC..so I went and Ron Gale and Blake K. Helped me find something in my price range and terms with no hassle and no one screaming like a maniac at me...will recommend these guys over n over..thank you for helping me when my engine blew and I needed a car asap.
Avoid this service dept. head up their ass.
Large inventory, great deals, and great customer service !
Loved loved loved my experience with Castle Lincoln. Our amazing experience started with Chris our salesman. He was awesome. Mark followed up and got us a great deal. Antoine finished us off with excellent customer service in the finance area. What usually is a stressful, unpleasant experience, was uncharacteristically pleasant. Go see them and ask for Chris! You won’t be disappointed.
Kyle was super helpful and helped me pick out exactly what I wanted. The manager Mark asked me what I wanted my payment at and he did exactly that. I am SO thankful for the great experience I had with them, honestly one of the best out of all the dealers I’ve been to. I didn’t feel pressured or BS’d. Highly recommend going to see these 2!!!
Sharon was very nice and patient with our situation. She kept in contact with us through the whole process and arranged for Matt to take care of us when she wasn't there. Mark went out of his way to make sure we got home safely. Antoine was very helpful, honest and knowledgeable. Overall, we are very satisfied with our purchase and doing business with this dealership.
Last month I came into buy a car by myself! I had “Terry” approach me, I told him I was here to buy a new car and that my husband is still stationed in Japan due to the military and I also told him I was pre approved and had a check in hand... Terry treated me with such disrespect! I told him I had been up for over 24hrs and I needed to go grab food and I’ll be bk... when I came back, his first words out of his mouth were,” WOW U CAME BACK!” I said, I told u I would, but that was not nice!” A guy behind the desk says,” well ... read more
*EDIT 6/10/18* So I’m updating my � to � � � � my main issue was with the sales manager at time. He is no longer at that store. Once the GM Mark found how I was treated he made it completely right. Gave me a few diff options on how we can make it right all in my favor and has been in communication with me. Also got a new service manager who has been super helpful and giving me updates all the time. Troy who works the counter in service went above and beyond to help me out. They took what I said and instead of just shrugging ... read more
Sauers Ford Lincoln has a 3.7 star rating with 107 reviews.
Sauers Ford Lincoln is open now. It will close at 8:00 p.m.
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