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Sand Mountain Toyota

4.8

About this business

Location details

9167 US-431, Albertville, AL, 35950, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.85,376 reviews
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jpslpn's profile image
jpslpn 
a day ago

Overall, happy with the service. Always pleasant and answers my questions. Just a little confused. When I took my car in for my 80000 service, they stated my brakes needed changed. Told them to wait till next service appointment. 85000 service was done. The paper they gave me at checkout said my brakes were good. They were not changed from last service to this one. Were they trying to make me buy something that wasn't needed. Just had questions 

dc9's profile image
dc9 
a week ago

Service with appointment is too slow. Need to at least communicate with customer if extended wait time. 

Business response:

Thank you for taking the time to review us! We appreciate your feedback and will work on better communication and getting things done quicker. 

Rhonda's profile image
Rhonda 
a week ago

Best experience I have ever had at a dealership! I will continue to purchase and send anyone looking for a dealership to Sand Mtn Toyota! Huge shout out to Parker Raines and the wonderful finance manager!! I inquired online about a vehicle, went in for a test drive and within a total of 45 minutes (this time included my test drive) I was completely finished purchasing my new ride! Very best service I have ever received! 

Business response:

Thank you so much Rhonda for your kind words about Parker and our finance team! Thank you for your business and we hope you enjoy the new ride!! 

molly.holaway's profile image
molly.holaway 
a week ago

I just had a great service experience at Sand Mtn Toyota with service writer Dustin Hood. Needed new spark plugs and Sand Mountain did the job for much less than Bill Penney quoted!!Like $200 less! That is real savings!!! 

Business response:

Thank you so much for your kind words about Dustin! We appreciate your business. 

monicaroesner1's profile image
monicaroesner1 
2 weeks ago

Always taking care of me no matter what I need them to do…. Even if it’s just checking the air pressure in the tires. Sand Mountain Toyota is the best!! And shout out to Drew for being the best salesman… I love my car!!! 

Business response:

Thank you so much for taking the time to rate and review us! We appreciate your kind words and business. Thanks for the recommendation. 

Sienna2022's profile image
Sienna2022 
2 weeks ago

Knowledgeable, efficient, friendly and fast service. Staff will keep you updated and very willing to answer questions. 

Business response:

Thank you for taking the time to review us. We appreciate your kind words and business. 

MarinerXIX's profile image
MarinerXIX 
3 weeks ago

Outstanding customer service! Always get my truck serviced at a time that works with my schedule. Bobbie Harrison is a consummate professional and I won’t take my truck anywhere else. Thank you Bobbie! 

Business response:

Thank you for the 5-star rating! We appreciate your support and look forward to serving you again. 

Swl63's profile image
Swl63 
4 weeks ago

Fast and friendly service. . plan on changing my service to them for any future needs. Highly recommend 

Business response:

Thank you so much for your business and recommendation! We would love to have your business in the future. 

mgeorge's profile image
mgeorge 
a month ago

They are the friendliest people there and are very helpful and honest ... That means alot .i highly recommend 

Business response:

Thank you so much for your business and recommendation! We appreciate your kind words and business. 

Frequently asked questions about Sand Mountain Toyota

How is Sand Mountain Toyota rated?

Sand Mountain Toyota has a 4.8 star rating with 5,376 reviews. 

When is Sand Mountain Toyota open?

Sand Mountain Toyota is closed now. It will open tomorrow at 8:30 a.m. 

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