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Sand Mountain Toyota

4.8

About this business

Serving Albertville, Gadsden, Huntsville and surrounding areas. 

Location details

9167 US-431, Albertville, AL, 35950, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.85,245 reviews
Select a rating
judee.pritchett's profile image
judee.pritchett 
5 months ago

Service was as expected. Communication on computers need updating or reviewing. A few more smiles and friendliness would help. 

Business response:

Thank you for your feedback. We are sorry your expectations were not met this time but will work to make it better the next time you are in. 

jkirkland's profile image
jkirkland 
5 months ago

Friendly staff very efficient, gets you in and out with little waiting, will definitely be back for another service. 

Business response:

Thank you for your positive feedback. We appreciate your kind words and business! 

SandMountainFan's profile image
SandMountainFan 
5 months ago

Great service as usual, honest and trustworthy for both sales and service. Wouldn't buy a Toyota from any other dealer! 

Business response:

Thank you so much for your review! We appreciate your kind words and business. Thanks for being a Fan!! 

RICKEY's profile image
5 months ago

Jason in service is by far the best, great customer service he has been taking care of my vehicles for years 

monkeysuncle1958's profile image
monkeysuncle1958 
5 months ago

Don't buy from Sand Mountain Toyota. Their used cars are lemons. I'm a senior citizen and have spent over $5,000 in repairs(even with an extended warranty). The service was great. BEWARE! They made a fool out of me. I may end up paying 27,000 for this car. Don't go near their dealership. They don't care. Ignore the other reviews. Don't make the big mistake I did. 

Business response:

We are sorry you've had issues with the pre owned vehicle you purchased from us. We would love to try and help resolve the issue if you would contact us. You can ask for Jerry at 256-878-0789. 

mariemccollum94's profile image
mariemccollum94 
5 months ago

I went to SMT due to an unusual sound in my car. Upon arrival, I was greeted by someone before I even got out of my car. Trent, service department was very helpful and made it possible for my car to be serviced that afternoon. Amy was very helpful by providing a car for me to use while mine was being serviced. I would definitely recommend Sand Mountain Toyota. Customer service was excellent. They even washed and vacuumed my car. 

Business response:

Thank you so much for taking the time to review us! We appreciate your kind words and business! 

Jimerson's profile image
5 months ago

Great service! Love that they wash my vehicle when I take it in for a service. 

Business response:

Thank you for your review! We appreciate your business!!!! 

Kawilks04's profile image
Kawilks04 
5 months ago

Customer service was great. I would highly recommend sand mountain Toyota. To my friends and family. Great job. 

Business response:

Thank you so much for recommending us! We appreciate your business!! 

Dana's profile image
6 months ago

They were very thorough, time efficient and kind. I really like dealing with them and so glad I bought from them. 

Business response:

Thank you so much for your review. We truly appreciate your kind words and business!! 

Frequently asked questions about Sand Mountain Toyota

How is Sand Mountain Toyota rated?

Sand Mountain Toyota has a 4.8 star rating with 5,245 reviews. 

When is Sand Mountain Toyota open?

Sand Mountain Toyota is open now. It will close at 6:00 p.m.  

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