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Sand Mountain Toyota
- Body Shops
- Albertville, AL
About this business
Location details
9167 US-431, Albertville, AL, 35950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
My husband Caylon has been searching for over a year, and I’ve been on the hunt for two weeks straight. We drive our automobiles until the wheels fall off, so finding the "perfect" replacement is a high-stakes mission for us. Friday evening, we were 13 dealerships deep on the "motor mile" in Albertville. We were physically exhausted, mentally drained, and seriously hangry. We had to stop for some "Jesus chicken" at Chick-fil-A just to survive the drive home! While eating I saw a new listing for a 2015 Chevy Silverado at Sand... read more
Business response:
Thank you, Ms. Latham! It’s fantastic to hear that Troy was able to help you and Caylon find the perfect truck amidst your long search. We appreciate your kind words about your experience and are thrilled that we could turn your day around. Enjoy your new Silverado!
Everytime I go there for my car to get serviced, they are very pleasant. Always a 5 star rating
Business response:
Thank you so much for the 5 Star Review!! We greatly appreciate your kind words and business.
Great to work with and very friendly. Fast service and convenient to. Very accommodating also
Business response:
Thank you Robbie for your kind words. We appreciate the 5 stars and thank you for your business!
Super cool these dealership! I drove in without an appointment to have them check several things that needed to be fixed. They did advise me that I might have to wait since I didn’t have an appointment, but they got everything fixed in just a matter of about two hours! Dustin went out of his way to keep me advised. Everyone there is so nice and the waiting room is comfortable
Business response:
Thank you so much for the kind words and 5 Star Review! We appreciate and thank you for your business!!!!!!
Excellent service and sales department. Completed service and kept me informed also completed a recall
Business response:
Thank you, Ed! We appreciate your kind words about our service department. Your support means a lot to us and glad we got everything taken care in one visit!
The staff was professional today. They had a medium amount of customer and foot traffic. I appreciate their help and attention to service
Business response:
Thank you for taking the time to review us! We appreciate your business!!
I negotitated a OTD price over phone and was promised in writing " Still get a lifetime powertrain warranty lifetime car wash is here at our dealership in four years or 45,000 miles. No cost maintenance." I put a deposit and went to pick up the car when it arrived and they said they made a mistake in over promising stuff and do not wish to honor the deal they promised and my options were either to back out or take a $350 discount....Given that I waited 3 weeks for the vehicle and got there ready to close the transaction I di... read more
Business response:
We appreciate your feedback and would love to get to the bottom of the issue. Can you please reach out to us at 256-878-0789 and ask for Joey or Jerry. We need to know what happened in this situation because we are always one to under promise and over deliver. I assure you we will get this figured out for you.
Rhonda at Sand Mountain was excellent! She listened to our concerns and was very straightforward. We'll definitely be back in the future!
Business response:
Thank you for your 5 Star Review of Rhonda and Sand Mountain Toyota! We appreciate your kind words and business.
Always very friendly. Service is fast. Customer service is exceptional. Staff is top notch and always very helpful.
Business response:
Thank you for your 5 Star Review! We appreciate your kind words and business.
Frequently asked questions about Sand Mountain Toyota
How is Sand Mountain Toyota rated?
Sand Mountain Toyota has a 4.8 star rating with 5,971 reviews.
When is Sand Mountain Toyota open?
Sand Mountain Toyota is open now. It will close at 6:00 p.m.
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