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Sanborn's Jewelers

4.8

About this business

Citizen, Citizen Watch 

Location details

821 W Broadway Ave, Muskegon, MI, 49441, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.8584 reviews
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Christina Graham Jefferson's profile image
Christina Graham Jefferson 
8 years ago
Tracy Ceja's profile image
Tracy Ceja 
8 years ago
Scott Van Dalen's profile image
Scott Van Dalen 
8 years ago
Kelly 'Marine' Bouwman's profile image
Kelly 'Marine' Bouwman 
8 years ago

Sanborn's is amazing! The customer serves is spot on. They are very helpful every time I go in. Definitely recommend you go here! ������ 

Business response:

Thank you so much for your review! We strive for excellence when it comes to not only our products but our customer service. We love our customers and I am so happy to hear that you received the level of service you deserve! 

Tracey French's profile image
Tracey French 
8 years ago

The service and quality is amazing! I will be a lifelong customer. 

Angela Dzickowski's profile image
Angela Dzickowski 
8 years ago

Pretty much if you don't buy a ring from them you are an inferior customer. My engagement ring was purchased somewhere else ( unknown ). Even though we are a paying customer for repairs I was told essentially my ring was going to be a constant problem. When I asked about if they would be interested in buying/trading in the ring for a different style that would be repurchased from them I was told " I wouldn't be interested in that quality, it's not a diamond." My champagne sapphire is lovely sorry for wasting your time. I wil... read more

Business response:

I am so sorry you had this experience, this is not what we expect from our staff. We welcome everyone, returning or new customer, to come in and feel welcome in our store. We pride ourself on a high level of customer service no matter what a customer came in our store to purchase or just look at. Please reach out to me directly 616-502-1765 or via private message, I would like to rectify this situation as its most certainly not what we strive for. 

Pepper Pfeifferpflanze's profile image
Pepper Pfeifferpflanze 
9 years ago
MattAmie VanAmberg's profile image
MattAmie VanAmberg 
9 years ago
Hiedi Heaton's profile image
Hiedi Heaton 
9 years ago

Frequently asked questions about Sanborn's Jewelers

How is Sanborn's Jewelers rated?

Sanborn's Jewelers has a 4.8 star rating with 584 reviews. 

When is Sanborn's Jewelers open?

Sanborn's Jewelers is open now. It will close at 5:30 p.m.  

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