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Sam's Club Bakery

4.0

About this business

Location details

1350 W U.S. 50, O'Fallon, IL, 62269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0129 reviews
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Allison Cowden's profile image
Allison Cowden 
8 years ago

I've had great customer service shopping at Sam's club. Don't know if I go at the right time or just happen to see someone at the right moment. I like shopping there becuz when u have 3 grown boys at home an a husband it's hard to buy in bulk at the grocery store. Plus I think the prices are pretty reasonable on their products. An I just love their meat. Not a lot of fat. Some places have more fat than meat. An wanna charge u an arm an a leg. 

Terri Chears-Long's profile image
Terri Chears-Long 
8 years ago

I really like Sam's; however, if you are looking for Customer Service you will be looking a long time. I visited the snack bar there and it was not in good condition. One lady behind the counter kept yelling out "We only have what's behind the window to sell"! How unprofessional! Drink bar was nasty and no one was coming to clean it up. Employees talking loudly to each other like they were on their personal time. Sam's does advertise very good quality meats and fresh looking produce and I think giving samples like they do is... read more

Kim Abla-Childree's profile image
Kim Abla-Childree 
8 years ago
Steve Jacobson's profile image
Steve Jacobson 
8 years ago
Dan Hamilton's profile image
Dan Hamilton 
8 years ago

The customers, the employees are very nice compared to some of the other ones I been to in the STL Area 

Karen Butler's profile image
Karen Butler 
8 years ago

It's great if you are just leisurely shopping going aisle to aisle but for a business owner like myself I find it difficult to get through the store. No one to help you if you have a quesion or cannot find an item. Long lines.... as a business owner I need to get in and out. Not stand in line for 20minutes to check out. 

Kathleen Boyer's profile image
Kathleen Boyer 
8 years ago

5 star's to the guys in the tire department. Henry Howard he help us when our car broke down on the way to the airport. He walked to our car got it started so we could drive it to the store and he changed the battery. Henry Howard a 5 start employee. Thank You Mr . Howard 

Eric Stephen Rickmann's profile image
Eric Stephen Rickmann 
8 years ago

Been on hold for five minutes went there at 7:30 this morning to pick up my order it wasn't ready said it would be ready between 7 to 8 oh told them I would be back at noon to pick it up. Been told she's busy with a customer told them to cancel my order I'll go to Cosco screw Sam's better get my money back that you charge my credit card last night for this piss poor service 

Abby Odom's profile image
Abby Odom 
9 years ago

I've been a member on and off for a few years and come here for one of my jobs as well. Considering this is a place I pay to belong to, I am blown away at the disorganization amongst employees and their lack of friendliness. There are no smiling employees and if asked a question they look put off and bothered. I am going to consider the new Edwardsville location and see if it's a better atmosphere there, as this location has proved time and time again to be lackluster. 

Frequently asked questions about Sam's Club Bakery

How is Sam's Club Bakery rated?

Sam's Club Bakery has a 4 star rating with 129 reviews. 

When is Sam's Club Bakery open?

Sam's Club Bakery is closed now. It will open at 9:00 a.m. 

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